Customer Service Representative

4 days ago


Indore Madhya Pradesh, India Mason's Mark - MakeMyHouse Indore Full time

Responsibilities
- Identify Client needs and prepare a Requirement sheet.
- Brief them our process flow.
- Have to handle paid clients and brief them TAT
- Coordination with technical team for delivering the project according to TAT.
- Support Ongoing Projects.
- Follow up with clients to ensure their technical issues are resolved
- Gather client feedback and share it with our Consulting and Technical teams

**Requirements**:

- Experience as a Customer Support Specialist or similar CS role
- Familiarity with our industry is a plus
- Understanding of how CRM systems work
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases.

Interview time : 12 pm to 5 pm daily

Interested can directly visit our office: Block A,206 Corporate House, Opposite Lemon Tree, RNT Marg, Indore

Regards
Pallavi
07316803936

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Morning shift

Ability to commute/relocate:

- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer support: 1 year (preferred)
- Total work: 1 year (preferred)

Expected Start Date: 30/08/2021



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