
Customer Service Representative
4 days ago
Do you have a passion for helping others and a knack for clear communication? We’re hiring a **Customer Relationship Manager (Voice Agent)** to be part of a growing customer support team where your voice makes a real difference.
- **Role: Customer Relationship Manager - Voice Agent**:
- **Location**: Indore
- **Experience**: 0-3 Years
- **Employment Type**: Full-Time
- **Department**: Call Centre / Customer Support / Customer Relations
- **Age Criteria**: up to 30 Years
**Key Responsibilities**
- Respond to and resolve customer queries, concerns, and requests over the phone in line with company standards
- Accurately record customer interactions and follow-up tasks in internal systems
- Understand and support multiple insurance products and service processes
- Use pre-defined scripts to offer product information and retain customers
- Provide clear summaries of unresolved queries for internal escalation
- Handle irate customers with empathy and professionalism
- Meet performance metrics including call handling, quality, and customer satisfaction
- Participate in ongoing team initiatives and improvement programs
**What You’ll Need**
- Graduate (Full-Time or Part-Time) in any discipline
- 0-3 years of experience in domestic or international BPO/call centre environment
- Strong verbal communication and listening skills
- Problem-solving abilities with a calm, customer-first mindset
- Working knowledge of computers, CRM tools, and telecommunication systems
- Ability to work under pressure and meet performance benchmarks
**About the Client**
You’ll be working with one of India’s leading insurance and financial services companies, known for its customer-centric approach and innovative offerings. The company values high-quality service delivery and is constantly investing in talent, training, and technology to elevate the customer experience.
**Why Join This Opportunity?**
- Be part of a reputed brand in the financial services and insurance sector
- Professional growth through on-the-job learning and upskilling opportunities
- Work in a structured, supportive team environment
- Attractive incentives and career path for high performers
- Contribute to a customer-first culture built on trust and transparency
If you're ready to kickstart or grow your career in customer support and build long-term client relationships, this is your opportunity. **Join us and be the voice that defines exceptional service.**
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹175,000.00 - ₹250,000.00 per year
**Benefits**:
- Commuter assistance
- Health insurance
- Internet reimbursement
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Rotational shift
**Language**:
- English (required)
Work Location: In person
-
Customer Service Representative
3 days ago
Indore, Madhya Pradesh, India Techturtle Consultant Pvt ltd Full time**Company Description** Techturtle Consultant Pvt Ltd is a trading and investment consulting firm with a broad and diverse range of clients. Our company is committed to providing comprehensive trading strategic advice and risk management expertise to all our clients. We are located in Indore. Here’s a job description for a **Customer Service...
-
Customer Service Representative
4 days ago
Bhopal, Madhya Pradesh, India Avyaan management Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...
-
Customer Service Representative
3 days ago
Vijay Nagar, Indore, Madhya Pradesh, India 3g global systems Inc. Full time**Excellent Opportunity at 3g global Systems, Inc. (Indore, MP)** **Position**: Customer Sales Representative **Location**: Near Vijay Nagar, Indore, Madhya Pradesh **Job Type**: Full-Time / Permanent **Shift**: Early Morning (5:00 AM - 2:00 PM) | Monday to Friday **We’re Hiring!** Are you a motivated, English-speaking female professional looking to...
-
Customer Service Representative
4 days ago
New Palasia, Indore, Madhya Pradesh, India Taskup Corporate Service Pvt. Ltd. Full time**Job Title**: Customer Support Executive **Location**:Indore **Job Summary**: **Key Responsibilities**: - Address customer inquiries and resolve issues. - Provide product/service information. - Document interactions and follow up on resolutions. - Collaborate with other teams to handle complex issues. **Requirements**: - Ability to clearly concisely...
-
Customer Service Representative
20 hours ago
Indore, Madhya Pradesh, India VisionaryHire Full timeDo you have a passion for helping others and a knack for clear communication? We’re hiring a **Customer Relationship Manager (Voice Agent)** to be part of a growing customer support team where your voice makes a real difference. - **Role: Customer Relationship Manager - Voice Agent**: - **Location**: Indore - **Experience**: 0-3 Years - **Employment...
-
Customer Service Representative
2 days ago
Indore, India Himalayan Organics Full timeManage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...
-
Customer Service Representative
20 hours ago
Indore, Madhya Pradesh, India Hubooze Full timeCustomer service Role salary range : 18000 ctc to 35000 ctc Location : Indore Pay: ₹8,086.00 - ₹30,300.99 per month **Benefits**: - Health insurance - Paid sick time - Provident Fund - Work from home Schedule: - Day shift - Fixed shift - Monday to Friday - Morning shift - Night shift - Rotational shift Supplemental Pay: - Joining bonus - Shift...
-
Customer Service Representative
5 days ago
Indore, Madhya Pradesh, India Future Zone Placement Services Full timeHirings for Customer Service / Custome care Executive / Technical Support - for Voice and non-Voice / Chat processes for Indore and Jaipur locations Experience and Fresher. Graduate and Undergraduate. **Excellent Communication** skills required for all the campaign. Max Age Limit is 35 Salary **21k CTC to 35K CTC** (depends on Experience documents and...
-
Customer Service Representative
5 days ago
Indore, India Hire Lab Career Solutions Full timeProfile - Customer Service Representative Process - Voice Process Salary - 11k - 16k+ (Depends on Interview, communication skills) Shifts - Rotational Week Off - 1 (Rotational) **Roles and Responsibilities: -** - Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. -...
-
Customer Service Representative
4 days ago
Indore, Madhya Pradesh, India Betacore Corporate Services Private Limited Full time**Roles and Responsibilities: - ** - Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer query quickly and efficiently. - Understanding key customer individual needs and addressing these. - A team player with leadership skills. - Maintain a positive...