Customer Support Associate

Job Description: **Key Responsibilities**: - Resolve product or service issues by clarifying complaints, determining the cause, and offering appropriate solutions. - Provide accurate, valid, and complete information by using the right tools and resources. - Escalate unresolved issues to appropriate internal teams and follow up to ensure resolution. -...

**If you are pursuing your education or taken any distance education course then we cannot hire you.**_ - Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility. - The executive will be only single point contact for customers so the...

**Key Responsibilities**: - Answer inbound customer calls and respond to queries promptly and accurately. - Resolve product/service-related issues by clarifying customer complaints, determining the cause of the problem, and offering solutions. - Provide accurate, valid, and complete information using the right tools and resources. - Follow communication...

Job description: Customer Support Executive (Work from Office) **Location**: Bhubaneswar **Work Schedule**: - **Shift**: 9 hours per day (including breaks) - **Working Days**: 6 days a week (rotational) - **Week Off**: Rotational - **Cab Facility**: Not applicable **Key Responsibilities**: - Handle inbound customer calls professionally. - Resolve...

**Responsibilities**: - Handling inbound and outbound calls, following up on inquiries and databases. - Performing counselling for interested clients by making outbound calls. - Scheduling meetings with counsellors (Virtual or Personal). - Converting positive clients into registration. - Create profile and document verification for registered...

Customer Support Executive (Work from Office) **Location**: Bhubaneswar **Work Schedule**: - **Shift**: 9 hours per day (including breaks) - **Working Days**: 6 days a week (rotational) - **Week Off**: Rotational - **Cab Facility**: Not applicable **Key Responsibilities**: - Handle inbound customer calls professionally. - Resolve customer queries...

Roles and Responsibilities: - Regular Calling school teachers & Students - Off-site end-user support and customer support - Diagnosing errors or technical problems and determining proper solutions - Follow up with school for Payment collection & keep track of it - Good Computer Operation Knowledge and Microsoft Office Qualifications: - Proven experience...

Experience Profile Education Requirements Offshore Staff Offshore Staff - Associate Fresher or Experience Strong aptitude for learning system software and product specific information Strong analytical skills Good English Comprehension skills Ability to multitask with Keyboard shortcut skills Having good hands on to computer typing Skills with a speed of...

Customer Support - For experienced with good English - _______ Answering the interview call is essential. If you can't commit, please don't apply. You will receive a brief interview call within 3-5 days, so please stay alert. If selected, you must attend an AMCAT and WALK-IN interview in Bhubaneswar, Proficient or Excellent English & Confidence...

**Title: Associate** **Work Location**:Bhubaneswar **Job Type**: 6 Month Contract (can be hired as fulltime) **100% Onsite (Work from Office)** **Pay Rate**: 1.6 LPA to 1.8LPA (Depends on LOB) **Key points**: E-Commerce customer service profile, Voice Process, 24*7 environment (rotational shifts), 6 days working, 1 WO (rotational), one sided cab facility...