Customer Care Executive
3 days ago
**Key Responsibilities**:
- Assist customers by providing detailed information about products/services.
- Resolve customer complaints or issues with empathy and professionalism.
- Process orders, returns, and exchanges as needed.
- Maintain a record of customer interactions and transactions.
- Ensure customer satisfaction by offering appropriate solutions.
- Follow up with customers to ensure issues are resolved.
- Collaborate with other teams to improve customer service processes.
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Paid time off
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 3 years (preferred)
Work Location: In person
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