
Customer Service Representative
5 days ago
**Job description**
- Monitor day-to-day operations, while tracking and reporting on performance and recommending actionable improvements as necessary
- Communicating with customers to respond to issues or concerns they may have regarding their order
- Reviewing operational procedures to improve efficiency and reduce costs
- Reporting operational data to supervisors or department heads as needed
- Communication and coordination with staff (including executive operations team) and vendors
- Train and onboard new employees on operational protocols to ensure all staff members adhere to standard operating procedures (SOP’s)
- Develops, prepares, and presents program reports; maintains comprehensive program records and statistical information
**Skills**
- Excellent Communication Skills in English
Schedule:
- Day shift
Ability to commute/relocate:
- Kochi - 683106, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Total work: 1 year (preferred)
*
**Salary**: ₹22,000.00 - ₹25,000.00 per month
**Salary**: Up to ₹25,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
-
Customer Service Representative
1 week ago
Kochi, India Crosspay Group Holdings Full time**Employer: CROSSPAY BPO SERVICES PRIVATE LIMITED**: **Job Title: Customer Service Representative**: **Job Code: CPAYHRCSR001**: **Location: Cochin, India**: We are looking for Customer Service Representatives who can: - Assist customers through phone by responding to customer queries. - Build relationships with existing customers to ensure exceptional...
-
Customer Service Executive
5 days ago
Kochi, India Rezpo Customer Experience Pvt. Ltd. Full timeWe are looking for smart and confident personalities to work as Customer service Executive. **Minimum 1 year experience must in Tele Calling** Handles incoming and outgoing calls Respond to customer queries in a polite, friendly, and professional manner. Take ownership of all cases until a satisfactory solution is reached. Required to meet agreed on...
-
Customer Service Representative
2 days ago
Kochi, Kerala, India NUMERO UNO ENTERPRISES Full timeUAE BASED BANKS LOOKING CUSTOMER SERVICE REPRESENTATIVE FOR DEBT COLLECTION. **Job Responsibility** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Keeping records of customer interactions, transactions,...
-
Customer Service Representative
2 weeks ago
Kochi, India Thrillark Full timeWe are looking for a passionate and experienced individual to join us as a Customer Support Executive. As a Customer Support Executive, you will be responsible for contacting customers and responding to their complaints in a professional manner. **Responsibilities** - Understanding the products and services provided by the company. - Coordinating with the...
-
Customer Service Representative
1 week ago
Kochi, India Telsim Full time**Job description** - We are looking for experienced female staff with 1 to 3Y of minimum experience in customer service. **Address the customer issue and resolve it in a timely manner.** - Should be fluent in English. - Familiarity with CRM systems and practices. - Strong phone contact handling skills and active listening. - Ability to multitask is an...
-
Customer Service Representative
2 weeks ago
Kochi, India The purple patch technologies Full time1)Customer handling experinece 2)Good in english and hindi 3)Telecalling experience mandatory **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 - ₹20,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before...
-
Customer Service Representative
3 minutes ago
Kochi, India Chris Johnson Business IT Solutions Full timeChris Johnson Business IT Solutions is a leading provider of the Australian Telecommunication network with excellent work culture and customer base. **Job Description**: To use the CCTV equipment proactively and to its optimum level to help the MIS executive for reporting of actual customer flow in the required format. Roles and Responsibilities: - Should...
-
Customer Service Representative
2 weeks ago
Kochi, India Venture Quest Full timeCustomer Support Voice Answer phone calls Language Requirement - Malayalam/ Tamil/ Hindi/ English. Call/what's app - 8923134912 (HR Harsh) Comfortable with English/Hindi or Malayalam/ Tamil/ English. Graduation Mandatory. Day Rotational Shift for Females.( 6am -6pm) Rotational shift for Males (Night Shifts). **Job Types**: Full-time, Permanent,...
-
Customer Service Representative
2 weeks ago
Kochi, India Season Two Senior Living Full timeAbout the role QUALIFICATIONS AND EDUCATION REQUIREMENTS - Bachelor’s degree and should be familiar with MS Office - 0 - 1 years of experience in Customer Success Management/telemarketing or any related field - Proven working experience in providing customer service support with proficiency in English and Malayalam - Great interpersonal skills. -...
-
Customer Service Representative
2 days ago
Kochi, India Chris Johnson Business IT Solutions Full time**Roles & Responsibilities**: - Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers...