Operations Executive

3 hours ago


Ahmedabad Gujarat, India Phoenix Business Advisory Full time

Customer Service Executive
- We are looking for a Back office executive having basic knowledge of corporate culture and its requirements.
- Interpretation of data, documentation & preparation of reports.
- The goal is to work efficiently and help in all the back office and documentation work related to visas in order to drive sustainable growth.
- Develop, implement and review of documents and procedure Responsibilities:

- To manage client’s documentation file records and update about the status of pending documents to the respective authority.
- Data Management
- Assisting and coordinating with the sales team regarding updates of their clients.
- Basic knowledge of financial and accounting

**Requirements**:

- Experience of 0 to 7 years in the corporate field.
- Experience in managing files and documents
- Experience in client handling.
- Professionalism and outgoing personality
- Outstanding Organizational and Multi-tasking abilities.
- Excellent written and verbal communication skills
- Excellent Problem-Solving Skills
- Experience in visa processing department. (preferable)

Exceptional research skills & presentation skills

Qualifications: Education level
- Must have completed graduation (preferably B.COM/MBA)Specific skills: Excellent communication preferably Hindi, English & proficiency in Microsoft Office.

Personal characteristics:

- Committed and reliable are key to this role.
- Well-presented and portrays the company in a professional manner.
- Excellent telephone manner.
- Understands the meaning of good customer service.
- Keen to learn new skills within the team.
- Research Skills

**Experience**:

- Visa filing: 1 year (required)
- total work: 1 year (required)

Work Location: In person


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