Operations Executive

8 hours ago

Ahmedabad Gujarat, India SKY Inclusive Full time

**Company Overview**:
SKY Inclusive is a leading overseas education consultancy dedicated to helping students achieve their academic and career aspirations by providing expert guidance and support throughout the entire process of studying abroad. With a commitment to excellence and a passion for education, we strive to empower students to explore global opportunities and unlock their full potential.

**Position Overview**:
We are seeking a dynamic and detail-oriented Operations Executive to join our team. The Operations Executive will play a crucial role in ensuring the smooth and efficient functioning of our operations, with a focus on maintaining high standards of service delivery and customer satisfaction. This role requires a proactive and organized individual who can manage multiple tasks simultaneously and thrive in a fast-paced environment.

**Key Responsibilities**:

- **Client Relationship Management**: Build and maintain strong relationships with clients, providing personalized support and guidance throughout their journey, from initial inquiry to enrollment and beyond.
- **Administrative Support**: Assist in administrative tasks such as scheduling appointments, managing databases, and preparing reports to ensure efficient day-to-day operations.
- **Communication**: Serve as a point of contact for clients, educational institutions, and internal teams, ensuring clear and effective communication to facilitate smooth coordination and problem resolution.
- **Compliance**: Stay updated on relevant regulations and compliance requirements related to international education, ensuring adherence to legal and ethical standards in all operations.
- **Continuous Improvement**: Identify opportunities for process optimization and enhancement of service quality, contributing to the overall growth and success of the organization.
- **Team Collaboration**: Collaborate closely with colleagues across departments, including counselors, marketing, and finance, to ensure alignment of goals and objectives.

**Qualifications**:

- Bachelor's degree.
- 0-2 years of work experience in operations, customer service, or administration, preferably in the education or consultancy sector.
- Strong organizational skills and attention to detail, with the ability to prioritize tasks effectively.
- Excellent communication and interpersonal skills, both verbal and written, with English proficiency being a must.
- Ability to work independently as well as part of a team, with a positive and proactive attitude.
- Flexibility to adapt to changing priorities and requirements in a dynamic work environment.

**Benefits**:

- Competitive salary commensurate with experience.
- Comprehensive training and professional development programs.
- Supportive and collaborative work environment with a diverse team.
- Opportunities for international travel and networking.
- Health insurance and other benefits as per company policy.

**How to Apply**:
Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Morning shift

**Experience**:

- Operations: 1 year (preferred)
- total work: 1 year (preferred)

Work Location: In person

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