Customer Support Associate

1 week ago


Chennai Tamil Nadu, India Aximz Technologies Full time

Call and follow up on **leads received from Meta Ads (Facebook & Instagram)**.
- Understand the customer’s needs (furniture type, budget, size, design preference).
- Share product details, offers, and showroom information.
- Convince customers to **visit the showroom** or **book furniture orders** online.
- Maintain accurate records of all calls, responses, and conversions.
- Coordinate with the **sales team** for appointments and follow-ups.
- Report daily on **lead status**, including hot, warm, and cold leads.
- Provide feedback on **lead quality** to the marketing team.
- Excellent verbal communication in [English/Tamil/Hindi/Regional Language.

Pay: ₹9,000.00 - ₹30,000.00 per month

Work Location: In person



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