Student Support Officer

1 week ago

Patiala, India AGRI EDUCATION CONSULTANTS AUSTRALIA ( Education & Immigration Services) Full time

Agri Education, an Australian company looking for a SSO for International Admission Centre at Patiala, Punjab, India. This is full time permanent position with long-term employees.

prerequisite:
**Puncutual, Honest, Responsible, Trustworthy, Team Work, Independent Work, Excuse free & loyal.**

As an integral member of the team, you will have a rewarding opportunity to progress your career within the education industry.  We are looking for someone who wants to grow with the company, is self-motivated and is an enthusiastic 'go-getter' who likes to take responsibility for a long-term career.
- **Important: There is no Target Attached to this Job**_

**Responsibilities and Duties**
1. Counselling students as per the exclusive Pathway course of Agri Education. Assist prospective students in selecting an appropriate program of study. **The mode of counseling will be Telephonic, chating, Video & face to face.**
2. Maintaining student records, file management, folder management, and Excel management.
4. Experience to maintain a record of every call as per format & requirement
5. Maintain accurate records of inquiries and actions taken and provide regular reports on inquiries data.
6. Provide excellent customer service and ongoing follow-up/support to students
9. Provide timely and accurate reports of intake dates and potential students
10. Technical ability: Ability to convert word & PDF files, merge, split, compress, and rotate pdf, and working knowledge of excess files.

**Required Experience, Skills and Qualifications**
Preferred Master's Degree qualification and experience in a higher education environment preferably within international admissions, or an equivalent combination of education, training and/or relevant experience. An undergraduate qualification is not essential but would be highly regarded
- Advanced MS Office skills
- Strong problem-solving skills and a 'can-do' attitude
- Demonstrated organisational, administrative, and time management skills.
- Demonstrated good interpersonal skills and ability to communicate effectively with individuals and groups from a range of cultural and linguistic backgrounds

**Benefits**
**In return we will offer you**:

- Independent working
- A supportive team environment
- An energetic culture that inspires and supports excellence
- Work/life balance
- Professional development
- integrity & respect

If you love to talk non stop, this position is for you

**Job Types**: Full-time, Permanent

**Benefits**:

- Paid sick time

Schedule:

- Day shift
- Morning shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Expected Start Date: 16/09/2024

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