Operation Executive

12 hours ago


HSR Layout Bengaluru Karnataka, India DemandPay Full time

**Job description**

**Job Title**: Operation Executive (Fintech)
**Location**: Bangalore (Onsite)
**Experience**: 1+ Years
**Languages**: Hindi and English (mandatory)
**Industry**: Fintech and bank or similar kind of Industry

**Key Responsibilities**:
**Customer Onboarding**:
Guide customers through the onboarding process to ensure effective utilization of DemandPay’s payment solutions.
Conduct training sessions and provide detailed product guidance.
**Account Management**
Build and maintain strong, ongoing relationships with customers.
Monitor customer health metrics and proactively address any issues.
**Retention & Growth**:
Collaborate with customers to identify process optimization and business growth opportunities.
Drive contract renewals, identify upselling opportunities, and nurture long-term partnerships.
**Advocacy & Feedback**
Act as the voice of the customer by sharing valuable insights with product and development teams.
Champion customer challenges and successes

Pay: ₹10,416.78 - ₹25,350.11 per month

**Benefits**:

- Flexible schedule

Work Location: In person


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