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Operations Executive

2 weeks ago

HSR Layout Bengaluru Karnataka, India Designerrs Academy Full time

**Key Responsibilities**
- Oversee the learning experience and operational aspects for diverse courses and product offerings.
- Enhance operational systems and processes while managing daily tasks efficiently.
- Coordinate the entire journey of learners and mentors to ensure a positive experience.
- Maintain clear and consistent communication with both learner and mentor communities.
- Implement quality control measures and track KPIs to deliver a seamless learning experience.
- Elevate the quality of service and experience for both learners and mentors.
- Boost the efficiency of current operational processes and systems.
- Foster cross-team collaboration to effectively manage issue resolution.
- Oversee and maintain infrastructure for active learning environments.
- Track and improve customer satisfaction metrics.
- Handle inventory, shipping, and logistics for e-commerce product distribution.
- Prepare and deliver MIS reports to provide operational insights to the leadership team.

**Skill Required**
- Highly organized, solutions-focused, and process-driven.
- Skilled in managing databases and tracking systems.
- Passionate about optimizing operational efficiency.
- Knowledgeable in business and financial principles.
- Strong communicator with excellent interpersonal skills.
- Experienced in organizing events and workshops during college.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- Operations: 1 year (required)
- total work: 1 year (preferred)

Work Location: In person