Sales Support Executive

2 days ago

Bhiwandi, India Opt4Solution Private Limited Full time

**Roles and Responsibilities**:
**Enquiry Management**:

- Attend to Inquiries from all trade portals.
- Attend to all enquiries from dealers
- Understand the requirements of customers.
- Communicate with purchase/operations team to get the prices if required
- Provide quotations
- Follow up and solve all customer queries to get the orders

**Quotations Management**:

- Prepare quotations as requested on a timely basis
- Follow up with customers if the quotations are received
- Answer all queries of customers & close the orders

**Sales Order Processing**:

- Verifying the purchase order received from clients against negotiated quotation
- Register the PO in system and allocate job number
- Preparation of sales orders against the PO

Dispatch Coordination:

- Coordination with Operations team regarding the status of the dispatch
- Keeping the client updated about the delivery schedule and delays if any and remaining in coordination with the client and delivery person until they receive the product

Payments Follow up:

- Following up with customers for recovery of funds
- Coordinating with accounts department for resolving queries pertaining to recovery of funds
- Ensuring funds are recovered as per schedule

ERP Management:

- Enquiry entry in the system
- Sales Team visit entry in the system

**Salary**: ₹12,000.00 - ₹25,000.00 per month

Shift:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Sales: 1 year (required)

Work Location: In person

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