International Process Trainer

2 weeks ago

Indore, India Signal Expert Global Full time

Prepare Training Module to conduct the training, Such as Product & Process Training, Soft Skills Training, Communication Skills Training, Sales Training, SOP Training and Induction & Etc.
- Monitor and coach agents on grammar, pronunciation, syllable stress and other aspects of the English language, culture, etc.
- Provide consistent coaching and feedback to enhance employee performance.
- Support floor training initiatives, intermittently assist in design and development of training material.
- Provide feedback and input for training content enhancement and development.
- Develop action plans for the bottom quartile and ensure they move up the learning curve.
- Ensure advisors are skilled & knowledgeable to handle customer interactions.
- Coach advisors on improvement in products & processes, Create learning solutions and customize training delivery. Provide Financial Market Training - Forex & Comex. Conduct OJT & Refresher Training.
- Organize JKQ & Complete Certification Process.
- Conduct Session on Compliance & Customer Satisfaction.
- You shall execute & perform all such duties that may be assigned to you for time to time and we reserve its rights to change these at its discretion.

**Salary**: Up to ₹45,000.00 per month

Ability to commute/relocate:

- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

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