Guest Relation Executive

2 days ago


Jaipur Rajasthan, India MEGHAVI WELLNESS SPA & SALON Full time

Job description

What do we need?

A Conversationalist, Presentable, Peoples person with Sales focus with Wellness/service/hospitality/Retail Industry background as an additional advantage, can handle day to day operations & has a problem solver attitude.

Roles and Responsibilities:
Guest Handling (Welcoming Guests, Explaining Menu, Room Callings)

Staff Management

Appointments & Smart Scheduling and Billing Reports.

Resolve any issues in a timely and professional manner.

Selling Memberships-Up selling & cross
- selling

Training for New Staff joining.

Reports preparation and sending in groups.

Collaborate with other HO departments

Handling Outlet/Branch operations and upkeep

Improve operations and guest experiences.

Manage daily operations of the spa, ensuring smooth functioning and high-quality services to guests.

Handle guest complaints and feedback, resolving issues promptly and professionally.

Supervise a team of staff members, providing guidance and training as needed.

Maintain accurate records of inventory, sales, and customer interactions.

2-7 years of experience in hospitality industry (spa management).

BHMCT degree from a recognized hotel management institute.

Strong skills in branch handling, guest handling, sales & operations, team handling.

Who can apply?

A Graduate/ Diploma holder with decent computer knowledge. Minimum 2 years of work experience in Retail/Service/ Hospitality industry, willing to work in different shifts, maintain grooming standards as per policy. Should be fluent in English/Hindi and Regional Language.

Remuneration Incentives
- Based on Target Achievements, ranges from Rs 3,000 to Rs 10,000 / per Month.

Perks - Health Insurance Leaves 6 Days SL/PL in a year Work meals
- Applicable at few Locations.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay

Work Location: In person



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