Customer Support Executive

15 hours ago

Mumbai, India Mirraw Online Services Pvt. Ltd Full time

**We are looking for Customer Support Executive (freshers are also welcome),**

**Location - Mumbai (Lower Parel / Currey Road).**

**Responsibilities**:

- Responsible for developing new Customer Support Executives.
- Taking mock trainings and QA of the team.
- Provide individual and team coaching and conduct Training need analysis.
- Provide soft skills training.
- Making weekly roster for your team and ensuring smooth Operations.
- Monitor call tracking software and proactively address any concerns or issues.
- Building a smooth and easy support experience for both international and Domestic customers.
- Ensuring the customer queries are resolved timely without any lapses.

**Regards,**

**HR Team.**

**Salary**: ₹13,000.00 - ₹15,000.00 per month

**Benefits**:

- Flexible schedule
- Life insurance

Schedule:

- Rotational shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

**Speak with the employer**
+91 8830843441

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