
Customer Support Executive
2 weeks ago
**We are looking for Customer Support Executive (freshers are also welcome),**
**Location - Mumbai (Lower Parel / Currey Road).**
**Responsibilities**:
- Responsible for developing new Customer Support Executives.
- Taking mock trainings and QA of the team.
- Provide individual and team coaching and conduct Training need analysis.
- Provide soft skills training.
- Making weekly roster for your team and ensuring smooth Operations.
- Monitor call tracking software and proactively address any concerns or issues.
- Building a smooth and easy support experience for both international and Domestic customers.
- Ensuring the customer queries are resolved timely without any lapses.
**Regards,**
**HR Team.**
**Salary**: ₹13,000.00 - ₹15,000.00 per month
**Benefits**:
- Flexible schedule
- Life insurance
Schedule:
- Rotational shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (required)
**Speak with the employer**
+91 8830843441
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