Customer Care Executive

2 days ago


Gurgaon, India Nexus pro services Full time

Location - Gurgaon - Sector - 18

**PRIMARY DUTIES AND RESPONSIBILITIES**
- Understanding of Inbound Call Handling.
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies

**Eligibility-**
- Average English Communication.
- Immediate Joiners only.
- Graduate/Undergraduate both will work. (Pursuing Not Allowed)

**Salary**: ₹17,000.00 - ₹21,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you stay at Sector - 18 Gurugram or a nearby location?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service (preferred)

**Language**:

- Gujarati (preferred)
- English (preferred)
- Marathi (preferred)
- Malayalam (preferred)
- Kannada (preferred)
- Punjabi (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9783222277



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