
Customer Care Executive
2 days ago
Location - Gurgaon - Sector - 18
**PRIMARY DUTIES AND RESPONSIBILITIES**
- Understanding of Inbound Call Handling.
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
**Eligibility-**
- Average English Communication.
- Immediate Joiners only.
- Graduate/Undergraduate both will work. (Pursuing Not Allowed)
**Salary**: ₹17,000.00 - ₹21,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you stay at Sector - 18 Gurugram or a nearby location?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service (preferred)
**Language**:
- Gujarati (preferred)
- English (preferred)
- Marathi (preferred)
- Malayalam (preferred)
- Kannada (preferred)
- Punjabi (preferred)
- Hindi (preferred)
**Speak with the employer**
+91 9783222277
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