Systems Administrator: Citrix

**Why Kyndryl**

Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

**Your Role and Responsibilities**
- Ability to work well within a multi-disciplinary team structure, but also independently
- Ability to work with 3rd party vendors (i.e. Microsoft, Citrix, VMware etc.) for escalation of issues
- Demonstrates analytical and systematic approach to problem solving.
- Communicates fluently orally and in writing and can present complex technical information to both technical and non-technical audiences.
- Is able to plan, schedule and monitor work activities in order to meet time and quality targets.
- Good appreciation of wider field of information systems, its use in relevant employment areas and how it relates to the business activities of the employer or client.
- Ability to make key decisions as they relate to service disruptions and problems
- Ability to plan, schedule and monitor work activities in order to meet time and quality targets
- Good appreciation of wider field of information systems, its use in relevant employment areas and how it relates to the business activities
- Outstanding management, interpersonal, communication, and organizational skills
- Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
- Ability to perform analysis of metrics, data, and key performance indicators (KPI) for the purpose of making decisions around staffing, capacity, and processes
- Ability to work well within a multi-disciplinary team structure, but also independently
- Ability to work with 3rd party vendors (i.e. Microsoft, Citrix, VMware etc.) for escalation of issues
- Demonstrates analytical and systematic approach to problem solving.
- Communicates fluently orally and in writing and can present complex technical information to both technical and non-technical audiences.
- Is able to plan, schedule and monitor work activities in order to meet time and quality targets.
- Good appreciation of wider field of information systems, its use in relevant employment areas and how it relates to the business activities of the employer or client.
- Ability to make key decisions as they relate to service disruptions and problems
- Ability to plan, schedule and monitor work activities in order to meet time and quality targets
- Good appreciation of wider field of information systems, its use in relevant employment areas and how it relates to the business activities
- Outstanding management, interpersonal, communication, and organizational skills
- Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
- Ability to perform analysis of metrics, data, and key performance indicators (KPI) for the purpose of making decisions around staffing, capacity, and processes

**Required Technical and Professional Expertise**
- Experience in Citrix Virtual Application & Virtual Desktop delivery utilizing Citrix, VMware, Microsoft
- Ability to provision, monitor, optimize and scale Virtual infrastructure
- Coding capability in one or more languages, especially PowerShell
- Knowledge and/or experience on designing, developing, deploying Citrix based solutions
- Experience with hypervisors, VMware, Microsoft, Azure highly preferred
- Experience with Citrix NetScaler Gateway solutions for scaling, access and HA
- Windows administration, active directory and group policy experience
- Deep understanding of networking standards and Citrix Protocols
- Interest and ability to learn other technologies and tools as needed
- Exposure and hands on experience with Azure
- Experience with various Microsoft and open-source based platforms is a plus (such as IIS, SQL, MsSQ)
- Apple Mac experience or knowledge
- Knowledge on Thin Client technology (Wise, HP and/or Citrix Workspace Hub)

**Preferred Technical and Professional Experience**

NA
**Required Education**

Bachelor's Degree

**Preferred Education**

Master's Degree

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Other things to know**

**Primary Job Cate