Client Support

4 days ago

Bengaluru Karnataka, India Paychex Full time

Overview:
Acts as implementation coordinator to complete initial set up of Benefits Administration. Coordinates efforts of team who are responsible for the client's start up and implementation of BeneTrac software and hardware systems, up to the point where the client has successfully implemented and connected its product suite.

**Responsibilities**:

- Acts as primary contact for the client during the implementation process to resolve issues, answer questions and ensure expectations and deadlines are met.
- Determines client product needs to ensure client expectations are properly set.
- Establishes and maintains partnerships with Sales Representatives and Sales Engineers to ensure that all new and current client needs are assessed and met.
- Creates and manages an implementation timeline including all tasks to be completed to ensure a successful client launch.
- Manages communications and meetings with internal team members to ensure tasks are being completed and deadlines met.
- Manages changes in project scope, identifies potential risks, and devises contingency plans to ensure client needs are being met.
- Works closely with Implementation team and Sales to provide outstanding support and product implementation to clients.
- Provides regular status updates to Implementation Supervisor/Manager and Sales to ensure all necessary tasks are being completed.
- Ensures all end-user deliverables are complete and delivered to client, allowing client to effectively utilize product(s).
- Partners with ongoing service to perform a professional and thorough transition after implementation is complete.
- Makes recommendations regarding needs analysis and process improvements for implementation team.

Qualifications:

- Bachelor's Degree - Preferred
- 2 years of experience in Implementation Corrdination experience.
- 2 years of experience in Beneftis administration.
- Ability to build strong customer relationships.

  • Client Advisor Support

    10 hours ago

    Bengaluru, Karnataka, India JPMorgan Chase Full time

    J.P. Morgan Private Bank provides affluent clients with personalized financial advice, leveraging our global resources to help them achieve their goals. Our dedicated teams manage over $2.1 trillion in client assets worldwide. Across 55 U.S. markets, clients of the U.S. Private Bank (USPB) work with dedicated teams of specialists that bring their investments...

  • Client Support Representative

    4 days ago

    Bengaluru, Karnataka, India 247 Digitize Services Pvt Ltd Full time

    **Job Description - Client Support Executive** - Responsible for analyzing and fixing the TAT for the projects in hand, informing clients upfront in case of any unforeseen delays in project deliveries. - Wisely handles client communication when a feedback/update / TAT revision request is placed by the client. - Analyze the trend of client expectations and...

  • Client Support Executive

    10 hours ago

    Mathikere, Bengaluru, Karnataka, India Alpha Edu Services Full time

    **Job Title**: Clients Support Executive **Location**: Mathikere, Bangalore, Karnataka **Company**: Alpha Edu Services **About Us**: Alpha Edu Services is a leading educational consultancy dedicated to helping students achieve their academic and career goals. We provide personalized guidance for studying abroad, university admissions, and career...

  • Client Support Associate

    1 week ago

    Varthur, Bengaluru, Karnataka, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Job Responsibilities & Activities** J.P. Morgan Private Bank provides customized financial advice to help wealthy clients and their families achieve their goals through an elevated experience. Clients of the Private Bank work with dedicated teams of specialists that bring their investments and financial assets together into one...

  • Client Support

    1 week ago

    Varthur, Bengaluru, Karnataka, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** You are a strategic thinker passionate about driving solutions using Client Management. You have found the right team. As the Client Advisor in our Private Banking team, you will spend each day defining, refining and delivering set goals for our firm. **Shift Timings**: 6:30 AM to 3:30 PM IST** **Job responsibilities** This India team...

  • L1/L2 Technical Support

    2 days ago

    Bengaluru, Hyderabad, India MNC Client Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    JOB DETAILS:Job Title: Client Experience Specialist (Technical Support)Locations: Hyderabad and BangaloreClient: MNC ClientExperience Range: 3 to 4 yearsRequired Skills: Client Handling, L2 support, Mac operating, Audio and Video conferencingJob Description:Good hands-on experience supporting and troubleshooting AV/VC systems, end-user hardwareExperience...

  • Mme Client Relationship Support

    10 hours ago

    Bengaluru, Karnataka, India HSBC Full time

    Job description**Some careers open more doors than others.** If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further...

  • Client Support Executive

    10 hours ago

    BTM Layout, Bengaluru, Karnataka, India EduKyu Pvt Ltd Full time

    **JOB DISCRIPTION** **JOB TITLE** -Client Support Executive **SKILLS- **Must have excellent communications skills in both oral and written. **JOB LOCATION**: - Bangalore/Bengaluru **CTC: 2- 3 L.P.A** **CLIENT SUPPORT EXECUTIVE** Client support executive will be primarily responsible for handling customer queries in a professional and timely manner....

  • Financial Bookkeeper

    2 days ago

    Bengaluru, Karnataka, India Arohana Support Full time

    Ārohana Support is a fast-growing outsourcing company specializing in administrative support for therapeutic and medical practices, including Applied Behavior Analysis (ABA), Occupational Therapy, and Speech Therapy clinics. We deliver high-quality, customized administrative solutions that allow our clients to focus on their core business priorities. We are...

  • Senior Client Support Analyst

    1 week ago

    Bengaluru, Karnataka, , India InvestCloud Careers Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of knowledge, skills and ability required.Essential Duties and Responsibilities:· Work on a wide variety of key project tasks such as business analysis, technical design and requirements...