Customer Service and Administration Assistant
2 weeks ago
Responsibilities
*Promptly manage incoming customer inquiries, providing troubleshooting support and advice that is timely, professional, friendly, and accurate.
*Manage the resolution and communication to end-users and ensure all tickets are properly logged and resolved in a timely manner.
*Maintain the highest level of support and customer satisfaction, going above and beyond for the customer and the team.
*Drive successful product experience by identifying and recording bugs and feature requests, and managing resulting customer communication.
*Manage the ongoing technical health of the customer, i.e. the successful API connection between and a client’s source system.
*Configure settings and reporting areas to customer specifications.
*Maintain a detailed understanding of the product set, both from a business use case perspective AND a technical perspective. Use that knowledge to troubleshoot questions from clients about their data, identify issues, and provide advice.
**Qualifications**:
*Extremely effective time and task management.
*Analytic problem-solving and troubleshooting skills.
*Experience with technical systems and languages.
*Familiarity with sales, marketing, or customer success processes and best practices.
*Experience in teaching or tutoring, technical troubleshooting, or other leadership or instructive role.
*Familiarity with JSON script.
*Familiarity with Enterprise businesses.
Role: -Customer Service
Industry Type: -BPO / Call Centre
Functional Area: -Customer Success, Service & Operations
Employment Type: -Full Time, Permanent
Role Category: -Customer Success, Service & Operations - Other
**Salary**: From ₹12,000.00 per month
Schedule:
- Day shift
- Night shift
Supplemental Pay:
- Overtime pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
-
Customer Service Assistant
4 days ago
Lucknow, India f2b consultancy Full timeCustomer Service Assistant Job Location: Lucknow Call - f2bplacement 8707321424 **Salary**: ₹13,000.00 - ₹17,000.00 per month Schedule: - Morning shift Ability to commute/relocate: - Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred) **Experience**: -...
-
Accounting Administrative Assistant
2 weeks ago
Lucknow, India Corigin Services Full timeJob Title: Accounting & Administrative Assistant Location: Perungudi, Chennai Type: Full-time Salary: ₹30,000 per month Experience: 2–3 years Company Description Corigin Services is a specialized backend operations provider supporting companies across finance, technology, and consumer sectors. We deliver end-to-end operational support—including data...
-
Administration Assistant
1 week ago
Lucknow, India Cedcoss Full time**Full Time** - Cedcoss Technologies Pvt Ltd- Job Code: C-14376 - Job Locations: Lucknow, Uttar Pradesh, India - Required Experience: 2 - 5 Years Skills: data maintenace, emplyee records, computer skills, excel Are you someone with a solid ethical framework and understanding of confidentiality, who has demonstrated integrity, accountability, and a strong...
-
Sales/customer Service
2 weeks ago
Lucknow, India HomeswarD Infrastate (OPC) Private Limited Full timeJob Summary: It is an entry-level position responsible for supporting the sales team in various activities related to property sales. This role involves client interactions, lead generation, and assisting in the overall sales process under the guidance of senior sales professionals. **Responsibilities**: - **Lead Generation**: - Assist in identifying...
-
Administration Assistant
2 days ago
Lucknow, India Maadhyam Staffing Solutions Full timePosition Title: Admin Officer Company: Pharma Company Location: Transport Nagar **Job Description**: The Admin Officer at Pharma CNF Company is responsible for providing administrative support to ensure efficient operation of the office. This role involves a variety of tasks, including managing office supplies, coordinating administrative activities, and...
-
Csa (Customer Service Associate)
1 week ago
Lucknow, Uttar Pradesh, India Trash tokri service management private limited Full time**Customer service** is broader and encompasses all interactions. Customer service agents are more relationship-driven and aim to help ensure customer satisfaction. Customer service teams focus on creating a positive overall experience throughout the customer journey. Great customer service includes assisting customers before, during and after a purchase, as...
-
Customer Service Assistant
1 week ago
Lucknow, India HTR Enterprises Full time**Duties/Responsibilities**: - Provide expert answers to questions about products Etc. - Identify and address customer needs with a goal to satisfy - Respond quickly and accurately to a large volume of customer inquiries - Log and document issues and resolutions in your customer database **Required skills and qualifications**: Ability to work individually...
-
Customer Service Representative
4 days ago
Lucknow, India MS VIRENDRA KUMAR AND COMPANY Full timeJoin us as a Customer Service & Operations Analyst - In this customer-centric role, you’ll deliver successful outcomes for your customers by investigating their queries and understanding their needs - You’ll be liaising with customers and businesses to accurately collect information in order to solve their queries - Job Types: Full-time, Part-time,...
-
Administrative Assistant
2 weeks ago
Lucknow, Uttar Pradesh, India Simpled International Education Full timeJob Title: Administrative Assistant Location: Remote Company: SimplED About Us: SimplED is a forward-thinking educational technology company dedicated to providing innovative solutions to enhance learning experiences. Our mission is to simplify education through cutting-edge technology and exceptional support. We are seeking a dynamic and organized...
-
Administrative Assistant
2 weeks ago
Lucknow, Uttar Pradesh, India Simpled International Education Full timeCompany: SimplED About Us: SimplED is a forward-thinking educational technology company dedicated to providing innovative solutions to enhance learning experiences. Our mission is to simplify education through cutting-edge technology and exceptional support. We are seeking a dynamic and organized Administrative Assistant to join our team and help us achieve...