
Csr - Customer Service Representative
4 days ago
**Core Function**:CSRs handle a wide range of customer interactions, from answering basic questions to troubleshooting complex problems.
- **Customer Satisfaction**:Their main objective is to ensure that customers have a positive experience and are satisfied with the service they receive.
- **BPO Context**:In a BPO setting, CSRs are often employed by a third-party company that handles customer service for other businesses.
- **Beyond Basic Support**:CSRs are not just order takers or problem solvers; they are also responsible for building relationships with customers and creating positive brand experiences.
- **Varied Roles**:Within BPO, CSR roles can vary, including technical support specialists, sales support agents, social media specialists, etc
Pay: ₹10,606.53 - ₹28,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Schedule:
- Rotational shift
Work Location: In person
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