Customer Service Representative

16 hours ago

Mumbai, India Nine Colours Pvt. Ltd. Full time

A Customer Service Representative (CSR) is responsible for providing excellent customer service to clients and customers. The job requires strong communication and problem-solving skills to ensure that customers are satisfied with the company's products or services. The main duties of a CSR include:
Handling customer inquiries: CSRs need to be knowledgeable about the company's products or services to answer customer questions and concerns.

Resolving complaints: If customers have issues with a product or service, CSRs must address the problem and find a solution to satisfy the customer.

Processing orders: CSRs take orders from customers and ensure that they are processed accurately and in a timely manner.

Updating customer records: CSRs keep customer records up-to-date by adding new information or changes to their accounts.

Providing product or service information: CSRs provide detailed information about products or services, including features, pricing, and availability.

Collaborating with other departments: CSRs work closely with other departments, such as sales or technical support, to provide customers with the best possible service.

Maintaining a positive attitude: CSRs must maintain a positive attitude and remain calm and professional, even when dealing with difficult customers.

Meeting performance targets: CSRs are often evaluated based on their ability to meet performance targets, such as response time and customer satisfaction ratings.

Overall, a CSR must have excellent communication skills, be able to work well under pressure, and be committed to providing excellent customer service.

**Salary**: ₹16,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7718962405

  • Customer Service Representative

    2 weeks ago

    Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Hiring for Customer Service RepresentativeVoice ProcessNeed excellent communication skills written and verbalMinimum 1 year of experience requied in customer serviceDay shift upto 25k in handLocation_ VashiJob Types: Full-time, PermanentPay: ₹20, ₹24,000.00 per monthBenefits:Provident FundLanguage:English (Preferred)Hindi (Preferred)Work Location: In...

  • Customer Service Representative

    3 weeks ago

    Four Points By Sheraton Navi Mumbai Vashi, India Altius Customer Services Pvt Ltd Full time

    Hiring for Customer Service Representative Voice Process Need excellent communication skills written and verbal Minimum 1 year of experience requied in customer service Day shift upto 25k in hand Location_ Vashi Job Types: Full-time, Permanent Pay: ₹20, ₹24,000.00 per month Benefits: Provident Fund Language: English (Preferred) Hindi (Preferred) Work...

  • Customer Service Representative

    6 days ago

    Mumbai, India ECHOBOOOM MANAGEMENT ENTREPRENEURIAL SOLUTIONS PRIVATE LIMITED Full time

    We are looking for a customer-oriented service representative. **What does a Customer Service Representative do?** A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are...

  • Customer Service Representative

    2 weeks ago

    Mumbai, India NetRTech Solutions LLP Full time

    Job descriptionCompany DescriptionNetRTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients.Role DescriptionThis is a full-time on-site role for a Customer Service...

  • Customer Service

    2 weeks ago

    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

  • Customer Service

    6 days ago

    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

  • Customer Service Representative

    4 weeks ago

    Mumbai, India NetRTech Solutions LLP Full time

    Job description Company Description NetRTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients. Role Description This is a full-time on-site role for a Customer Service...

  • Customer service representative

    3 weeks ago

    Mumbai, India NetRTech Solutions LLP Full time

    Job description Company Description Net RTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients. Role Description This is a full-time on-site role for a Customer...

  • Customer service representative

    3 weeks ago

    Mumbai, India NetRTech Solutions LLP Full time

    Job description Company Description Net RTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients. Role Description This is a full-time on-site role for a Customer...

  • Customer Service Representative

    3 weeks ago

    Mumbai, India NetRTech Solutions LLP Full time

    Job descriptionCompany DescriptionNetRTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients.Role DescriptionThis is a full-time on-site role for a Customer Service...