
Support Executive
1 week ago
**Location**: Ananta Space, C/601, Jagatpur Rd, Opp. Ganesh Genesis, Jagatpur, Ahmedabad, Gujarat - 382470
**Salary**: ₹20,000 - ₹35,000 per month
**Timing**: Morning shift - **6:00 AM to 3:00 PM**
**Contact**: 9898908417
**About the Role**
We are seeking an energetic and customer-oriented **After Sales Support Executive** to manage client communications and service coordination after product installation. The role requires **strong English communication skills** as you’ll be interacting with international clients.
**Key Responsibilities**
- Coordinate with technicians and service teams to ensure timely support.
- Maintain detailed logs of customer interactions and resolutions.
- Follow up with customers to confirm issue resolution and satisfaction.
- Prepare daily and weekly service reports for management.
- Ensure a professional, courteous, and solution-driven approach in every interaction.
**Requirements**:
- **Fluent in English (spoken and written) - mandatory**:
- Minimum 1 year of experience in customer service or after-sales support (freshers with good communication skills can also apply)
- Basic knowledge of MS Office and CRM software
- Strong coordination and multitasking abilities
- Willingness to work morning shift (6 AM to 3 PM)
**Why Join Us**
- Competitive salary and career growth opportunities
- Supportive and learning-friendly work culture
- Opportunity to work with a fast-growing solar solutions company
**To Apply**:
Pay: ₹20,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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