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Receptionist

2 weeks ago

Marine Drive Mumbai Maharashtra, India Prakhar Software Solutions Pvt Ltd Full time

**Job Title: Receptionist**

**Location**: Marine Drive, Mumbai

**About Us**: We are a leading luxury interior and furniture design firm dedicated to delivering personalized solutions for discerning homeowners and corporates in India. Our team is composed of seasoned brand builders, internationally trained designers, and committed project execution specialists. We prioritize excellence in design and strive to restore trust and excitement in the design process. Our culture thrives on debate and discussion, valuing unique perspectives and problem-solving.

**Role Overview**: As a Receptionist, you will be the first point of contact for clients, providing a warm and welcoming environment. Your role will encompass a variety of front desk and administrative responsibilities, ensuring that client experiences are seamless and positive.

**Key Responsibilities**:

- **Client Engagement**: Meet and greet clients, ensuring a friendly atmosphere and anticipating their needs.
- **Front Desk Management**: Handle inquiries efficiently and manage various front desk tasks.
- **Administrative Duties**: Oversee housekeeping, pantry management, safety measures, and general office upkeep.
- **Vendor Coordination**: Guide external vendors and agencies, addressing any disruptions promptly.
- **Document Management**: Maintain accurate records of all incoming and outgoing documents, parcels, and materials.
- **Staff Management**: Manage personnel records and attendance for office support staff, ensuring accurate documentation.
- **Problem Solving**: Demonstrate a proactive attitude in resolving issues that may affect client experience.
- **Inventory Management**: Act as the go-to person for all inventory matters, maintaining contacts for office supplies and services.
- **Safety Protocols**: Ensure compliance with safety measures and readiness of first aid and emergency materials.
- **Awareness of Current Affairs**: Monitor news and social situations, keeping management informed of any pertinent issues.
- **Event Planning**: Coordinate and creatively plan festive events within budget.
- **Experience Center Tours**: Provide tours of the experience center as needed.

**Qualifications**:

- Bachelor’s or Master’s degree or Diploma, with 5-8 years of experience in client relations, preferably handling high-net-worth individuals in a luxury brand environment (hospitality or aviation experience also considered).
- Exceptional verbal and written communication skills.
- Strong multitasking abilities and presence of mind.
- Proficiency in MS Office, especially MS Excel.
- Leadership and effective problem-solving skills.
- Passionate about client servicing with keen attention to detail.
- A good listener with a resourceful approach.

**Who We Are Looking For**: Smart and enthusiastic professionals who are passionate about the luxury interiors industry and thrive in a dynamic environment. If you enjoy solving problems and are committed to excellence in client experience, we encourage you to apply.

Pay: ₹700,000.00 - ₹900,000.00 per year

Schedule:

- Day shift

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 5 years (required)
- total work: 5 years (required)

**Language**:

- English (required)

Work Location: In person