Hospitality Receptionist

**Job Title**: Front Desk Coordinator **(FEMALES ONLY)**

**Location**: Marine Drive, Mumbai

**Salary offering
- Up to 7-9 LPA**

**Experience
- Up to 5-9 Years**

**Company Overview**:
Join our prestigious luxury interior and furniture design firm, where we specialize in crafting bespoke solutions for discerning homeowners and corporates throughout India. Our talented team is made up of experienced brand builders, internationally trained designers, and dedicated project execution specialists. We are committed to excellence in design, fostering an environment of trust and innovation, and we celebrate diverse perspectives through open discussions.

**Position Summary**:
As the Front Desk Coordinator, you will serve as the welcoming face of our company, creating a warm and inviting atmosphere for our clients. Your responsibilities will include a wide range of front desk operations and administrative tasks, ensuring that each client interaction is exceptional.

**Key Responsibilities**:

- **Client Engagement**: Greet and assist clients with warmth and professionalism, anticipating their needs to enhance their experience.
- **Front Desk Operations**: Manage inquiries efficiently and execute various front desk functions seamlessly.
- **Administrative Management**: Oversee office housekeeping, pantry supplies, safety protocols, and general upkeep.
- **Vendor Liaison**: Coordinate with external vendors, promptly addressing any issues that arise.
- **Documentation Oversight**: Maintain precise records of incoming and outgoing documents and parcels.
- **Staff Coordination**: Manage attendance and personnel records for office support staff, ensuring accuracy and compliance.
- **Proactive Problem Solving**: Address any challenges affecting client experiences with a resourceful and proactive approach.
- **Inventory Control**: Serve as the primary contact for inventory management, including office supplies and services.
- **Safety Compliance**: Ensure adherence to safety regulations and readiness of emergency materials.
- **Current Affairs Awareness**: Stay updated on news and social trends to keep management informed of relevant issues.
- **Event Coordination**: Plan and organize festive events creatively while adhering to budget constraints.
- **Experience Center Tours**: Conduct informative tours of the experience center as required.

**Qualifications**:

- Bachelor’s or Master’s degree or Diploma with 5-8 years of experience in client relations, particularly with high-net-worth individuals in luxury brands (experience in hospitality or aviation is a plus).
- Outstanding verbal and written communication skills.
- Strong multitasking abilities with a calm presence under pressure.
- Proficiency in MS Office, especially Excel.
- Effective leadership and problem-solving skills.
- Passionate about client service with meticulous attention to detail.
- Excellent listening skills and a resourceful mindset.

We are seeking dynamic and enthusiastic professionals who are deeply passionate about the luxury interiors industry and thrive in fast-paced environments. If you have a knack for problem-solving and are dedicated to delivering an exceptional client experience, we invite you to apply.

**Application Process**:
Pay: ₹700,000.00 - ₹900,000.00 per year

Schedule:

- Day shift

Application Question(s):

- Do you have experience working with high end luxury brands, Hospitality Industry or Aviation Industry as a receptionist?

**Experience**:

- Hospitality: 5 years (required)
- RECEPTIONIST: 5 years (required)

Work Location: In person