Hospital Receptionist
7 days ago
**Job Title: Hospital Receptionist**
- **Job Overview**:
- **Responsibilities**:
**1. Customer Service**:
- Addressing and resolving customer queries in a professional and courteous manner.
- Assisting patients with appointment scheduling and maintaining their availability records.
**2. Appointment Management**:
- Efficiently coordinating and fixing appointments for doctors based on patient preferences and availability.
**3. Feedback Collection**:
- Soliciting feedback from patients to continuously improve the quality of services provided.
**4. Health Insurance Recommendation**:
- Offering guidance and recommendations on suitable health insurance options to patients.
**5. Diagnosis Guidance**:
- Providing basic information and guidance to patients regarding their diagnoses and treatments.
- **Job Location**:Kandivali.
- **Job Timings**: 10:30 p.m. to 7:00 am
**Qualifications**:
- Graduates / 12th pass can also apply
**Requirements**:
**-**Minimum 2 years of experience as Hospital receptionist
- Excellent communication and interpersonal skills.
- Strong organizational abilities.
- Knowledge of basic medical terminology is a plus.
- Previous experience in a similar role is preferred
Pay: ₹20,000.00 - ₹22,000.00 per month
Schedule:
- Night shift
- Weekend availability
Ability to commute/relocate:
- Kandivali, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
**Language**:
- English (required)
Shift availability:
- Night Shift (required)
Work Location: In person
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