Vc / Webex Support L2

2 days ago

Mumbai Maharashtra, India NTT DATA Full time

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.

**Your day at NTT DATA**

The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational.

Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients.

The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc.

This role may also contribute to / support on project work as and when required.

**What you'll be doing**
- ** L2 Resource**:

- Any recommended **certification from OEM** on the above solution is preferred. The Final decision in this regard shall be as per the discretion of the Bank.

**Academic Qualifications and Certifications**:

- Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
- Relevant certifications include (but not limited to)
- **Workplace type**:
On-site Working

**About NTT DATA**

**Equal Opportunity Employer

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