Front Office Assistant

1 day ago

Mangalore Karnataka, India Townhouse Kudro Destinn Full time

Job Title: Hotel Receptionist / Front Office Executive

**Job Summary**: The hotel receptionist is responsible for welcoming guests, managing check-ins and check-outs, handling reservations, and providing information and assistance to ensure guests have a pleasant stay. This role involves strong communication skills, customer service, and attention to detail.

**Key Responsibilities**:

- **Guest Check-in/Check-out**: Greet guests upon arrival, verify reservation details, assign rooms, and provide key cards. Process check-out procedures and collect payments.
- **Customer Service**: Address guest requests, concerns, or complaints promptly and professionally. Provide information about hotel amenities, local attractions, and services.
- **Billing & Payments**: Process payments, generate invoices, and ensure accuracy in billing. Handle cash, credit card transactions, and any other financial transactions.
- **Administrative Duties**: Maintain a clean and organized front desk area. Keep guest records, update reservation systems, and manage room availability.
- **Communication**: Relay important messages to guests, communicate with housekeeping and maintenance departments regarding guest needs.
- **Security and Safety**: Ensure the safety and security of guests by monitoring access to hotel rooms and maintaining proper records for security purposes.
- **Guest Services**: Assist with special requests such as booking tours, arranging transportation, or providing information on local events and dining options.

Skills and Qualifications:

- **Communication**: Excellent verbal and written communication skills.
- **Customer Service**: Strong ability to deal with guests and handle any situations with professionalism.
- **Organization**: Ability to multitask, prioritize, and manage time effectively.
- **Attention to Detail**: Accuracy in managing reservations, payments, and guest requests.
- **Problem-Solving**: Ability to resolve issues quickly and efficiently.
- **Computer Skills**: Proficient in hotel management software and basic office programs (Word, Excel).
- **Experience**: Previous experience in customer service, hospitality, or reception is preferred, but not required

Kindly share your resume : +916366440001

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

Pay: ₹10,000.00 - ₹18,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

Work Location: In person

  • Assistant front office manager

    3 weeks ago

    Karnataka, India Jalakara Full time

    Position: Assistant Front Office Manager Location: Kahani Paradise, Gokarna Kahani Paradise is a boutique luxury hotel set on the stunning coastline of Gokarna. We are looking for a dynamic and motivated Assistant Front Office Manager to join our team and ensure seamless guest experiences while supporting the overall management of the Front Office...

  • Front Office Executive

    5 days ago

    Mangalore, Karnataka, India Nibav Lifts Full time

    **Nibav Lifts Pvt Ltd** We are a pioneer in the Home Elevator Industry with unique solutions to modern andtraditional residential projects. With advancements in pneumatic technology, NIBAV offers state-of-the-art Home Elevator solutions with compact and bespoke luxury designs. As of 2023, we are 2000+ employees as a global family spread across 19 locations...

  • Front Office Assistant

    3 days ago

    Bengaluru, Karnataka, India Kranium HR Services Pvt Ltd Full time

    **Front Office Assistant**: - Managing Calls - Maintaining relationship with customers - Interaction with the customers - Front end office activities Pay: ₹15,000.00 - ₹20,000.00 per month Application Question(s): - What languages can you speak.? **Education**: - Diploma (preferred) **Experience**: - total work: 1 year (preferred) Work Location:...

  • Front Office Assistant

    2 weeks ago

    Bengaluru, Karnataka, India bloom Hotel Group Full time

    looking for front office assistant. **Job Types**: Full-time, Permanent Pay: ₹13,086.00 - ₹18,847.35 per month Schedule: - Rotational shift Ability to commute/relocate: - Bengaluru, Bengaluru - 560038, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred) **Experience**: -...

  • Hotel Front Office Executive

    2 weeks ago

    Mangalore, Karnataka, India Sunville Hotels and Resorts pvt ltd Full time ₹ 1,44,000 - ₹ 2,04,000 per year

    Responsible for handling front office reception and administration duties, including guest check in check out procedures, greeting guests and offering them a beverage, answering phones, handling company inquiries, replying to guests feedbacks, checking reports on IDS software, and sorting and distributing Mail and handling other customers queries.Job...

  • Front Office Assistant

    2 weeks ago

    Bengaluru, Karnataka, India Wonderla Holidays Ltd Full time

    1. Processes reservations by mail, telephone or central reservation systems referral. 2. Processes reservations for the sales office, other hotel departments, and travel agents. 3. Knows the type of rooms available as well as their location and layout. 4. Knows the selling status, rates, and benefits of all packages plans. 5. Knows the credit policy of...

  • Front Office Assistant

    5 days ago

    Chikpete, Bengaluru, Karnataka, India SREE RUDRAMMA EXPORTS Full time

    As a Front Office Executive, you will be the first point of contact for visitors, clients, and guests. Your role will encompass various administrative tasks to ensure smooth operations in the front office area. You will be responsible for providing excellent customer service, managing inquiries, coordinating appointments, and maintaining a professional...

  • Assistant Front Office Manager

    3 weeks ago

    Gokarna, Karnataka, India, IN Jalakara Full time

    Position: Assistant Front Office ManagerLocation: Kahani Paradise, GokarnaKahani Paradise is a boutique luxury hotel set on the stunning coastline of Gokarna. We are looking for a dynamic and motivated Assistant Front Office Manager to join our team and ensure seamless guest experiences while supporting the overall management of the Front Office...

  • front office associate

    6 days ago

    Mangalore, Karnataka, India Hotel The Sea View Full time ₹ 1,56,000 - ₹ 1,92,000 per year

    Front Office Associate – Key ResponsibilitiesGuest ServicesWelcome and greet guests warmly upon arrival.Assist with check-in and check-out procedures efficiently.Handle guest queries, requests, and complaints with professionalism.Provide information about hotel facilities, services, and local attractions.Reservations & Check-inManage room reservations and...

  • Front Office Assistant

    5 days ago

    Rajajinagar, Bengaluru, Karnataka, India Lingaraju & Karthik Full time

    We are Chartered Accountant Office located in Rajajinagar, Bangalore, looking for front office assistant. Preference will be given for those have experience in CA firm, with tally and GST work experience. **Job Types**: Full-time, Permanent **Salary**: ₹10,000.00 - ₹22,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th...