Onboarding Executive

2 weeks ago

Bengaluru Karnataka, India Digi9 Full time

Job Description: Onboarding Associate at MindMentorz

Position: Onboarding Associate

Company: MindMentorz Chess Academy

Location: Bangalore, India

Job Overview:
MindMentorz, a premier afterschool chess academy located in Bangalore, is seeking an

enthusiastic and dedicated Onboarding Associate to join our vibrant team. This role is

pivotal in creating a seamless and welcoming experience for the parents of prospective

students. As an Onboarding Associate, you will be the first point of contact, offering a

friendly and informative interface between the academy and the families interested in

our chess programs.

Key Responsibilities:

- Parent Interaction: Engage with parents of potential students to provide detailed

information about our chess programs. Build and maintain strong, long-lasting

relationships.
- CRM Management: Efficiently manage customer relationship management

(CRM) tools to track interactions and ensure smooth communication channels.
- Scheduling Demos: Coordinate and schedule demo classes for interested

families, ensuring a hassle-free experience for both parents and instructors.
- First Payment Collection: Handle the initial payment process with parents,

providing clear information on fees and payment options.
- Communication and Follow-Up: Maintain consistent and effective

communication with parents throughout the onboarding process, addressing any

queries or concerns.

Qualifications:

- Strong interpersonal and communication skills.
- Familiarity with CRM software and scheduling tools.
- Ability to work independently and as part of a team.
- Excellent organizational and time-management skills.
- Passion for education and a positive attitude towards learning.

Work Environment:

- Flexible and fun work atmosphere.
- Opportunity for professional growth and development.
- Attractive perks and benefits.

**Job Types**: Full-time, Permanent

Pay: ₹10,086.03 - ₹25,550.37 per month

Schedule:

- Day shift
- Morning shift

Work Location: In person

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