Process Associate

**_Ready to shape the future of work? _**
**_At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. _**

**_If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. _**

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**_ Your role will require you to utilize your experience in and knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team._**

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**_ Responsibilities_**:**_ _**
- **_Transaction processing for Underwriting Support Teams_**

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- **_Communicating with the Onsite Team_**

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- **_Responsible for Submission Clearance, Bookings, Endorsement Processing, Renewal Processing_**

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- **_Responsible to comprehend, good customer service attitude to clearly articulate the resolution_**

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- **_Responsible _**_to handle varied volumes of workloads and reaching targets and deadlines on a timely basis._**

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- **_Process different types of system transactions within the established authority level i.e. data modification via rewrite transactions._**

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- **_Input data on the policy management system and gather information using various computer-based software programs._**

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- **_Maintain accountability and quality standards on tasks assigned._**

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- **_Support Conversion activities post and pre as allocated._**

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- **_Perform other support / admin tasks as assigned._**

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- **_Responsible to handle time bound cases_**

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**_Qualifications we seek in you_**:**_ _**

**_ Minimum Qualifications_**

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- **_Any Undergraduate/Graduate (Except Commerce & Tech Background)._**

**_ _**_ _**_ _**_Preferred Qualifications/ Skills_**_ _**
- **_Strong Analytical and investigative skills _**
- **_Good communication skills both verbal and written for English_**

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- **_Proficiency with Microsoft Office, specifically Outlook E-mail, Excel_**

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- **_Good typing skills and basic PC operating skills_**

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- **_Ability to multi-task _**
- **_Detail-oriented_**

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- **_Open for night shift_**

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- **_Team-oriented_**

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**_ Why join Genpact? _**
- **_Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation_**_ _**:

- **_Make an impact - Drive change for global enterprises and solve business challenges that matter _**:

- **_Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities_**_ _**:

- **_Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day_**_ _**:

- **_Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress_**_ _**

**_Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. _**
**_Let’s build tomorrow together._**

**_Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation._**

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Job_**_Process Associate_

**_ Primary Location_**_India-Gurugram_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Aug 1, 2025, 4:01:09 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_