Customer Relationship Executive

2 weeks ago

Umarwada Surat Gujarat, India ALLTEX EXIM PVT LTD Full time

**Customer Relationship Executive (CRE) - Domestic & International Markets**

**Location**: Surat, Gujarat
**Company**: Alltex Exim Pvt Ltd

**Job Type**: Full-Time

**About Us**
Alltex Exim Pvt Ltd is a leading name in the yarn and têxtile industry, with a strong presence in both domestic and international markets. We focus on innovation, quality, and customer satisfaction.

**Position Overview**
We are looking for smart, confident, and customer-focused **female professionals** to join us as **Customer Relationship Executives (CRE)**. You’ll be the key point of contact for clients, managing relationships, handling inquiries, and supporting the sales and export teams.

**Key Responsibilities**
- Build and maintain strong relationships with **international clients**:

- Handle **customer inquiries**, follow-ups, and feedback professionally
- Support the **sales/export teams** with order updates, documentation, and coordination
- Ensure **timely delivery** and customer satisfaction
- Maintain and update **CRM/database records**:

- Coordinate with internal departments for smooth workflow

**Requirements**:

- **Graduate / MBA** preferred
- **1-3 years** experience in sales support, CRM, or client servicing
- Strong **communication skills** (English & Hindi; Gujarati a plus)
- Basic knowledge of **export documentation** is an advantage
- Friendly, proactive, and detail-oriented personality

**Why Join Us?** Join a growing leader in the têxtile industry
Work in an empowering, professional environment
Get exposure to **global markets and client interactions**

Pay: ₹18,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Leave encashment

Schedule:

- Fixed shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Umarwada, Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Business development: 1 year (required)

**Language**:

- English (required)

Willingness to travel:

- 50% (required)

Work Location: In person

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