Customer Relationship Executive

2 days ago


Udhana Surat Gujarat, India Rawalwaisa Textile Industries Pvt. Ltd (Surat) Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Customer Relationship Executive (Telecaller) – Work From Home

Industry:Fashion (Wholesale Sales)

Salary: ₹15,000 – ₹20,000 per month

Job Overview:

We are seeking a proactive and persuasive Customer Relationship Executive (Telecaller) to manage and convert inbound leads generated from Meta platforms (Facebook, Instagram). You will be responsible for engaging with potential wholesale buyers, explaining our fashion product offerings, and guiding them through the sales process.

This is a Work From Home opportunity ideal for someone with strong communication skills and a passion for sales.

Key Responsibilities:

  • Handle and follow up on leads generated from Meta (Facebook & Instagram).
  • Explain product features, pricing, and wholesale deals to potential customers.
  • Understand customer requirements and guide them accordingly.
  • Maintain a record of calls and update lead status regularly.
  • Build strong relationships with clients to encourage repeat business.
  • Collaborate with the sales and marketing team for continuous lead optimization.

Requirements:

  • Proven experience in telecalling, telesales, or customer relationship roles.
  • Prior experience in fashion or wholesale sales is a plus.
  • Excellent verbal communication in Hindi and English.
  • Comfortable working from home with a stable internet connection.
  • Basic understanding of Meta platforms and lead handling.

What We Offer:

  • Fixed monthly salary between ₹15,000 – ₹20,000.
  • Work From Home flexibility.
  • Opportunity to grow with a fast-growing fashion brand.
  • Training and support from the internal team.

Job Type: Full-time

Pay: ₹15, ₹18,000.00 per month

Work Location: In person


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