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Customer Relationship Executive

2 weeks ago

Surat, India NANAVATI EUROCARS PVT LTD Full time

Building and maintaining profitable relationship with all customers.
- Overseeing the relationship with customers being handled by both calling and execution team
- Resolving customers complaints quickly and efficiently
- Keeping customers updated on the latest products in order to increase sales.
- Conducting meetings to facilitate execution process smoothly.
- Contributing to organizations growth and revenue by up-selling and cross-selling
- Understanding the products/service offering key customers’ requirements and addressing them with product/service offering.
- Preparing and submitting timely MIS reports and ad-hoc reports to various stakeholders.
- Keeping a close eye on competition offering and reporting key observation accordingly.

**Salary**: ₹14,000.00 - ₹16,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Hazira, Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**

+91-XXXXXXXXXX