International Ticketing Executive
4 days ago
**Job description**
**Job Title**: Ticketing Executive (International Markets)
**Location**: Udyog Vihar Phase v - Gurugram
**Company**: Culture Holidays Pvt. Ltd.
**Industry**: Travel & Tourism
**Experience**: 1-5 years
**Employment Type**: Full-time
**Job Summary**:
**Key Responsibilities**:
- Handle domestic and international air ticket bookings using GDS systems (e.g., Amadeus, Galileo, Sabre).
- Provide clients with accurate fare quotes, itinerary options, and visa/travel documentation advice.
- Manage flight ticket issuance, re-issuance, date changes, cancellations, and refunds.
- Ensure all bookings comply with travel policies and regulatory requirements.
- Coordinate with airlines and travel partners to resolve booking issues or customer concerns.
- Maintain client records, update reservation details, and follow up on payment collections.
- Keep up to date with airline rules, fare structures, travel trends, and promotional offers.
- Collaborate with the sales and customer service teams to ensure smooth travel arrangements.
**Requirements**:
- Proven experience (1-5 years) in ticketing or travel operations.
- Proficiency in using GDS platforms like Amadeus, Galileo, or Sabre.
- Knowledge of airline fare rules, ticketing procedures, and refund policies.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Graduate in Travel & Tourism or a related field is preferred.
- **responsibilities**
**Why Join Us?**
- Be part of a forward-thinking, innovation-driven travel tech company.
- Work on global projects that shape next-generation travel experiences.
- Collaborative and inclusive environment that values growth and innovation.
- Flat hierarchy with direct access to leadership.
- Continuous learning through access to certifications, training, and development. Employee Benefits:
- Provident Fund (PF): Retirement benefits per statutory norms.
- Medical Insurance: Comprehensive coverage for employees
- Flexible Work Environment: o Monday to Friday: Work from Office (WFO)
- Saturday: Work from Home (WFH) o Sunday: Weekly Of
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹40,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- How many year of Experience in International ticketing
**Experience**:
- Travel Industry: 1 year (required)
**Location**:
- Gurugram, Haryana (required)
Work Location: In person
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