Program Advisor

9 hours ago

Kochi Kerala, India SPLASH GAIN ASSOCIATES Full time

**Job Title**:
**Program Advisor - International Training Division**

**Department**:
International Training & Admissions Division
- (Includes Prometric Exam Training, Licensing Exam Coaching, and Language Training - German, Japanese, Hebrew, etc.)_

**Job Overview**:
**Key Responsibilities**:
**Student Engagement & Counselling**
- Provide accurate information about Medical Licensing Exams (DHA, HAAD, MOH, Kuwait MOH, etc.), Language (German, Japanese, Hebrew), and Medical Coding courses.
- Counsel students on course selection, eligibility criteria, training schedules, and career opportunities abroad.
- Conduct one-on-one counselling sessions (in-person, over phone, or online).
- Maintain a professional, positive, and motivating approach with all enquirers.

**Admissions & Coordination**
- Manage the complete admission process - from enquiry to enrolment.
- Maintain updated student records, follow-up lists, and enquiry conversion reports.
- Coordinate with trainers, operations, and accounts departments for batch scheduling and fee collection.
- Ensure timely communication to students about classes, assessments, and documentation requirements.

**Business Development & Outreach**
- Support promotional events, webinars, and information sessions to attract potential students.
- Collaborate with marketing teams to generate qualified leads through online and offline campaigns.
- Maintain relationships with external partners, educational consultants, and institutional tie-ups.
- Identify opportunities to cross-sell or up-sell training programs to existing students.

**Reporting & Performance Tracking**
- Achieve monthly enrolment targets and maintain high conversion ratios.
- Prepare daily/weekly enquiry and admission reports for management review.
- Track feedback from students and suggest improvements in training and support services.

**Continuous Learning & Product Knowledge**
- Stay updated on international exam requirements (HAAD, DHA, MOH, etc.), visa regulations, and language certification frameworks (Goethe, JLPT, etc.).
- Attend internal training sessions to improve product knowledge and counselling effectiveness.

**Qualifications & Skills Required**:

- Bachelor’s degree (preferred: education, business, or related fields).
- Minimum 1-3 years of experience in academic counselling, training sales, or education consulting. Freshers with excellent communication skills are also welcome.
- Excellent communication and interpersonal skills (English & Malayalam mandatory; Arabic/Hindi/Tamil an advantage).
- Strong organizational, follow-up, and reporting abilities.
- Proficiency in MS Office / CRM tools.

**Key Attributes**:

- Friendly and persuasive communicator.
- Target-driven with strong ethical standards.
- Adaptable and capable of handling multicultural students.
- Professional appearance and demeanor.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹25,000.00 per month

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