Customer Service Representative

4 days ago


India Etech Global Services Full time

**WHAT WE OFFER**:

- Transportation allowance
- Canteen Subsidy
- Night Shift allowance as per process
- Health Insurance
- Tuition Reimbursement
- Incentive components campaign wise
- Work Life Balance Initiatives
- Rewards & Recognition

**WHAT YOU”LL BE DOING**:

- Understand customer’s reason to contact and attempt to provide solution following the specified guidelines.
- Empathize and use soft skills when customers are facing trouble with the offered services and focus on finding the suitable solution.
- Gather all required information while working on customer’s reason to contact and update tickets based on the communication or escalate the same to concerned department.
- Obtain all required information and relay the same to other departments as per the protocol.
- Be open and responsive to consistent coaching, take an active role in performance planning and goal setting.
- Be flexible in an environment by championing and embracing change.

**WHAT WE EXPECT YOU TO HAVE**:

- Any stream 12th Standard pass out / any stream Graduate / Post Graduate with 18 year’s age along with Excellent Oral & Written Communication skills can apply.
- Be Flexible in working hours which is a must.
- Excellent oral and written communication skills with superior typing speed;
- An unerring attention to detail;
- The ability to multi-task answering numerous chats/calls and navigating smoothly between both mediums.
- Experience working as part of a collaborative team - we work together to make sure customers are able to use our products and services without any trouble and excellent experience is provided during every interaction.

**Job Title**
**Customer Service Representative

**Department**
**Operations

**Reports to**
**Team Leader

**Location**
**Vadodara



  • India Bloom Consulting Services Full time

    **Customer Service Representative ( Job ID : 000000340 )**: NA Experience **0 - year** Offered Salary Notice Period **Not Disclosed** - Customer Service Representative - Job Location: Andheri West, Mumbai - Desired Education: Graduation not mandatory Experience - Freshers **Job Description**: - Remote video monitoring. - Maintain Logbook. - To...


  • India HR Hai Full time

    Job Description Company Description HR Hai is transforming recruitment with its AI-driven talent platform designed to make hiring faster, smarter, and more meaningful. Our platform provides candidates with an effortless and intuitive profile creation experience, while companies benefit from intelligent matching that goes beyond keywords, aligning skills,...


  • Delhi, India Piezel LLC Full time

    Job Description Company Description We suggest you enter details here. Role Description This is a full-time on-site role located in Gurugram for a Customer Service Representative. The Customer Service Representative will be responsible for managing customer interactions, addressing inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day...


  • India Atlas Primary Full time

    **About the Customer Service Representative Position**: The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. Problem-solving also comes naturally to Customer Service Representatives. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem. Your...


  • Gurugram, Gurugram, India Nu Republic Full time

    Job Description Company Description Nu Republic is on a mission to transform the wear-tech world by fusing fashion, technology, and self-expression. Our portfolio includes personal audio, true wireless earbuds, speakers, smartwatches, tech backpacks, and charging solutions designed to complement both style and lifestyle. Step into the #NuCodeOfCool with OG...


  • Chandigarh, India, India NetRTech Solutions LLP Full time

    Job descriptionCompany DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role DescriptionThis is a full-time role for a...


  • New Delhi, Delhi, India, Delhi Apcurated Couture Full time

    Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Customer Service Representative, located in New Delhi. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, providing product information, and ensuring customer satisfaction. The role...


  • Surat, India Bullion knot Full time

    Job Description Company Description Bullion Knot, established in 2020, is dedicated to manufacturing and exporting high-quality Designer Kurtis and gowns, including pattu gowns, georgette frocks, and organza frocks. Our products are well-regarded for their ease of use, shrink resistance, lightweight, and affordability. We follow the latest stitching...


  • Mumbai, Maharashtra, India, Maharashtra LUZO Full time

    Company DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on both Android and iOS, allows you to browse through premium salons and spas in your vicinity and choose from a wide array of services they offer. You can schedule, reschedule, and cancel appointments with ease, and avail exclusive...


  • Mumbai, Maharashtra, India, Maharashtra NetRTech Solutions LLP Full time

    Job descriptionCompany DescriptionNetRTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients.Role DescriptionThis is a full-time on-site role for a Customer Service...