Customer Service Executive

1 week ago

Ganeshpeth Colony Nagpur Maharashtra, India Eros Hyundai Full time

**Post:

- **Tele caller.

**Qualification:

- **Graduate.

**Location:

- **Nagpur

**Experience:

- **6 months to 1years.

**Skills:

- ** Telephone Sales, Customer Focus, Data Entry Skills, Selling to Customer Needs, Closing Skills, Telephone Skills, Organization, Energy Level, Persistence, Product Knowledge

**Roles and Responsibilities: -**
- Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
- Influences customers to buy or retain product or service by following a prepared script to give product reference information.
- Maintains database by entering, verifying, and backing up data.
- Keeps equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs.
- Maintains operations by following policies and procedures; reporting needed changes.
- Maintains quality service by following organization standards.
- Contributes to team effort by accomplishing related results as needed.

**Benefits**:

- Cell phone reimbursement

Shift:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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