Customer Support

6 days ago

Mumbai, India R2R Consultants LLP Full time

Requirements: CRM
- Previous experience in customer support or a related role is preferred.
- Excellent written and verbal communication skills, with the ability to effectively communicate complex information in a clear and concise manner.
- Strong problem-solving and analytical skills to identify and resolve customer issues.
- Empathetic and patient approach when dealing with customers, ensuring their concerns are heard and addressed appropriately.
- Attention to detail to accurately record and maintain customer information.
- Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously.
- Flexibility to work in rotating shifts, including weekends and holidays, based on business needs.
- Familiarity with CRM software or ticketing systems is a plus.
- A positive attitude, team-oriented mindset, and a passion for delivering exceptional customer service.

Thanks & Regards,

Sheetal Singh

M: 8286573802

**Salary**: Up to ₹300,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (required)
- Customer service: 2 years (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 8286579802

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