Customer Support

2 days ago

Mumbai, India Job sure HR Full time

**Needs Excellent English communication.**

Your Impact as a **Customer Service Representative**
- Customer Service through call.
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle

**Time & Customer Effort**
- Adhere to Customer Service Attendance & Accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-up
- Identify, share and support operational improvement.

***

Pay: Up to ₹30,000 per month

**Schedule**:

- Night shift

**Supplemental pay types**:

- Performance bonus

**Application Question:

- **
- Total Years of experience?
- Salary will be 30k in hand.

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Excellent English (preferred)

**Shift availability**:

- Night Shift (preferred)

**Salary**: ₹22,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 9702501171

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