Client Service Executive(Cha)
14 hours ago
Monitor Shipments and Coordinate with Operation team members for timely Clearance of Imports Shipments.
- Scrutinize Documents, identify deficiency and notify to clients.
- Coordinate with Client, Air lines, Operation Dept, Transport Dept. and Branches.
- Ensure completion of dockets and availability Accounts Dept for billing within 4 days from the date of dispatch of consignment within 3 days
- Follow up with port/documentation staff ensuring & monitoring regular dispatch of post dispatch documents to the respective clients.
- Coordinate about requirements of the respective clients immediately upon receipt of invoice / packing list.
- Ensure consignment is cleared within the free period and prevent no Detention or demurrage.
- Provide cheque requisition to Accounts Dept. with necessary rate approval as per procedures in advance and follow up until cheque is released.
- Attend & respond to customer queries immediately.
- Send Daily Status Reports to all clients by default through logisys package.
- Responsible for dispatch of all pre and post clearance documentation. Timely escalation is a must.
- Call for advance fund from Clients against actual as per the practice with each clients or instructions from HOD/Accounts.
- Maintain a record of day to day movement of each shipment to enable to give explanation to clients as & when required.
- of relevant documents in docket from time to time.
- Ensure all Columns on Dockets are duly filled.
- Assist Documentation Executive for additional documents as & when required.
Pay: ₹30,000.00 - ₹35,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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