Telemarketer (M/F)

2 weeks ago


Jalandhar Punjab, India WIZE ENTERPRISE Full time

**Job Description: Telemarketer (M/F)**

A Telemarketer is responsible for reaching out to potential customers via telephone to promote products or services, gather customer information, and generate sales. The role requires excellent communication skills, a persuasive attitude, and the ability to handle rejection while maintaining professionalism. This position may also involve follow-up calls and customer service tasks.

**CONTACT US : 88722 99555**

**Key Responsibilities**
- **Outbound Calls**: Make a high volume of outbound calls to potential customers from provided leads or a contact list.
- **Sales Promotion**: Present, promote, and sell products/services using solid arguments to prospective customers.
- **Customer Information**: Collect and record customer information accurately, ensuring data integrity.
- **Customer Engagement**: Build rapport with customers, listen to their needs, and answer any questions or concerns.
- **Follow-Up**: Conduct follow-up calls to previous contacts, respond to inquiries, and resolve any issues.
- **Achieve Targets**: Meet or exceed daily, weekly, and monthly sales targets and call quotas.
- **Feedback Collection**: Gather feedback from customers to improve products and services.
- **Documentation**: Maintain detailed records of calls, including outcomes and customer interactions, in the CRM system.

Required Skills and Qualifications
- **Communication Skills**: Excellent verbal communication skills, including clear speech and active listening.
- **Sales Skills**: Strong persuasive abilities, with experience in sales or customer service preferred.
- **Interpersonal Skills**: Ability to build positive relationships with customers.
- **Patience and Resilience**: Capacity to handle rejection and remain motivated.
- **Organization**: Strong organizational skills with attention to detail.
- **Technology Proficiency**: Basic computer skills and familiarity with CRM software.
- **Problem-Solving**: Ability to handle objections and provide effective solutions.
- **Education**: High school diploma or equivalent; further education or relevant certifications are a plus.
- **Experience**: Previous experience in telemarketing, sales, or customer service is advantageous.

Work Environment
- **Location**: This role can be performed in an office setting or remotely, depending on the company’s policies.
- **Hours**: Full-time or part-time hours, with potential for evening or weekend shifts based on business needs.
- **Tools**: Use of a telephone system, headset, computer, and CRM software.

**Benefits**:

- Competitive salary with commission or performance-based incentives.
- Training and development opportunities.
- Health and wellness benefits, if applicable.
- Opportunities for career advancement within the company.

**CONTACT US : 88722 99555**

**Job Types**: Full-time, Fresher

Pay: ₹8,865.35 - ₹16,275.30 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person


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