Dtdc Executive/ Intern

14 hours ago

Ganganagar, India Sbs Herbal Limited Full time

**Job Title**: Membership Card Development Executive / Intern

**Department**: Customer Division - Membership & Loyalty
**Location**: near, 163 P, Santoshi Mata Mandir Rd, Kali, Sri Ganganagar, Rajasthan.
**Reports To**: Membership Program Manager

**Role Summary**:
**Key Responsibilities**:
**Program Development & Coordination**
- Assist in structuring benefits for Prime and Bonanza membership cards
- Support in drafting and updating membership brochures, in-store posters, and digital collateral
- Coordinate with creative, marketing, and tech teams to launch campaigns and registration portals

**Sales Enablement & Operations**
- Monitor daily/weekly/monthly membership registrations across stores
- Help train store-level staff with updated pitch material, FAQs, and onboarding scripts
- Resolve issues related to member benefit claims, deactivations, or reward tracking

**Customer Communication & Feedback**
- Collect and log customer feedback on card usage experience
- Suggest loyalty-based campaigns to improve satisfaction and retention

**Eligibility Criteria**:
**For Executive/ Intern Role**:

- Intermediate/ Graduate in Marketing, Retail, or Business Administration
- 1-2 years of experience in loyalty programs or customer engagement roles
- Passionate about customer marketing and retail innovation

**Required Skills**:

- Strong communication and presentation skills
- Intermediate MS Excel/Google Sheets (data handling, pivot tables)
- Basic knowledge of CRM or loyalty tools is a plus

Performance in this role may lead to promotion into:
→ Assistant Manager - Membership Development
→ Loyalty Program Lead (Zonal Level)
→ Customer Experience Manager

**Why Join SBS?**
- Be part of one of India’s fastest-growing grocery retail startups
- Contribute to building the most rewarding customer loyalty model in the retail space
- Exposure to strategy, tech, marketing, and retail operations

**Job Types**: Full-time, Permanent, Fresher, Internship, Contractual / Temporary, Volunteer
Contract length: 3 months

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

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