Customer Support Executive

7 days ago


Gomtinagar Lucknow Uttar Pradesh, India Hirementum Full time

Customer support: Assisting customers, resolving issues, and providing information Team management: Overseeing a team of customer support representatives, selecting and hiring new staff, and monitoring their work Customer satisfaction: Maintaining customer satisfaction and conducting surveys to understand areas for improvement Training: Planning training and standardization of service delivery Policies and procedures: Creating policies and procedures.

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Joining bonus
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9580368500



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