Cse (Customer Support Executive)
17 hours ago
Job Description and Key Responsibilities:
- Troubleshoot and resolve customer issues or escalate them to appropriate departments when necessary.
- Provide detailed information about products, services, and policies.
- Maintain accurate records of customer interactions and transactions.
- Follow up with customers to ensure their issues are resolved to their satisfaction.
- Identify and suggest improvements to enhance the customer experience.
- Stay updated on product knowledge and company policies.
Qualifications:
- High school diploma or equivalent; Bachelor’s degree preferred.
- Previous experience in a customer support role is advantageous.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to handle challenging situations with a positive attitude.
How to Apply:
**Job Types**: Full-time, Fresher
Pay: ₹15,000.00 per month
**Benefits**:
- Flexible schedule
- Paid sick time
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
Supplemental Pay:
- Joining bonus
- Quarterly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9580368500
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