Customer Support Executive

1 week ago

Gomtinagar Lucknow Uttar Pradesh, India Click Retina Digital Marketing Services Full time

We are looking for a Customer Support Executive **(Fresher & Exp both can apply).**
- We strongly encourage people who are interested in the role to apply.
- To be considered for this role, you should have good communication & writing skills, they’re patient, empathetic, and passionately communicative.
- Problem-solving also comes naturally to customer care specialists.
- They are confident at troubleshooting and investigating if they don’t have enough information to answer customer questions or resolve complaints.
- Monitoring, decision-makers are interested in learning more about.
- Knowledge of Excel should be good.
- Male/Female, anyone can apply.

**Qualification**:

- Strong communication skills
- Possess a proactive strategy for assistance
- The capacity to adhere to deadlines
- Product knowledge
- Time management skills
- Strong communication skills, including active listening and clear articulation
- Ability to solve problems, alleviate conflicts, and escalate tactfully
- Ability to multitask, manage time, and prioritise
- Ability to work individually and as a team member

**Benefits**:

- Opportunity to work with a dynamic and talented team in a collaborative environment.
- Career growth and development opportunities within the company.
- Access to training and resources to enhance skills and stay updated with industry trends.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

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