
Customer Support Executive
3 days ago
Job Title: Customer Support Executive - Ahmedabad
Summary:
Roles and Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with other team members to ensure customer needs are met
- Maintain accurate records of customer interactions and transactions
- Identify and escalate priority issues to the appropriate team members
- Assist with customer feedback and suggest improvements to enhance the customer experience
- Stay up-to-date on product knowledge and company policies
Qualifications:
- Bachelor's degree in Business Administration or related field
- 1-3 years of experience in a customer support role
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment and multitask effectively
- Proficiency in Microsoft Office and CRM software
- Knowledge of customer service best practices
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