Recruitment Program Coordinator

2 days ago

Ahmedabad, India iConsultera Full time

LOCATION: 401, VIVA ATELIER, NEAR STATUE CIRCLE, NARANPURA, AHMEDABAD 380013

**WORK HOURS: 7.30PM TO 4.30AM IST (MONDAY THROUGH FRIDAY)**

iConsultera is a strategic business consulting and offshore recruitment support company that enables Staffing & Recruiting companies to unleash the power of innovation, metrics, human connect, and consulting. We are a young team of energetic recruiting professionals looking to add more to its growing team. Eagerly looking for passionate people who are committed to build a solid career in international Staffing & Recruiting industry and open to work in a dynamic and fast-paced environment.

**ROLES & RESPONSIBILITIES**:
The Recruitment Program Coordinator is responsible for delivery on the day to day operations of our Managed Service Provider (MSP) / Vendor Management Systems (VMS) programs. The position reports to the Company President and will require daily interaction with multiple client, vendor, and corporate stakeholders.
- Works with a team of recruiting professionals to coordinate program activities between MSP account coordinators and Client Executives.
- Responsible for meeting client Service Level Agreements (SLAs) for response time and customer service.
- Serves as a point of escalation for junior staff members to resolve issues within contractual Service Level Agreement deadlines
- Reviews and provides quality assurance to staffing Requisitions and distributes to recruiters daily/real-time.
- Responsible for preparation, processing, and submission of resumes to multiple VMS tools including Fieldglass, WAND, Beeline, etc.
- Provides training to resources on the process when required.
- Maintains program statistics and distribute metrics reports on a weekly and monthly basis
- Assists in resolving conflicts between client and suppliers with a focus on serving both parties as partners
- Pursues opportunities to raise our profile within the client as appropriate
- Assumes responsibility for special projects as assigned

**EXPERIENCE REQUIRED**:

- Four or more years’ experience in Staffing & Recruiting industry, preferably US or international markets.
- One or more-years’ experience in a leadership, management, coordination or supervision role.
- Willing to working US shift from our Ahmedabad facility.
- Experience using Microsoft Office tools such as Outlook, Excel, Word and Teams.
- Excellent English reading, writing and phone-skills.
- This role requires attention to detail, analysis and writing skills.

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