Program Coordinator

Program Coordinator | VTI - Youth Program

Location: Ahmedabad

About Quest Alliance​:

At Quest Alliance, we transform learning ecosystems through education technology, capacity building, and collaboration to build 21st-century skills for learners and facilitators.

We are a not-for-profit trust that focuses on research-led innovation and advocacy in the field of teaching and learning. We engage with educators, civil society, government institutions and corporate organizations to demonstrate and enable scalable and replicable solutions in school education and vocational training.

At Quest you will get the opportunity to apply your skills and contribute to addressing issues around quality education and skills training. The organization gives you the space to learn and grow in a fun and engaging environment. We have an eclectic group of people working at Quest drawn from diverse disciplines including Education, Technology, Design, Youth Development and Business.

About the Program:

MyQuest's objective is to provide a holistic development platform for young people as well as provide a lifelong, continuous learning opportunity to disadvantaged youth. We use content, pedagogy and technology, to drive the delivery of teaching and learning. Through our signature blended learning approach we develop critical life-work skills that are critical for success in the 21​st century. Our curriculum includes media elements like games, videos, audio, and visuals as well as the use of dictionaries for vernacular translations.

The Role:

The role will work as part of the Youth program team and coordinate with other members of the QUEST team to ensure efficient and effective implementation of projects undertaken by QUEST Alliance. This role will Support partner organizations in Program delivery and ensure quality of delivery by team management. Oversee all the work of VTI, CSO Initiatives and Lisoning with Govt. departments for transfer of experiences and knowledge resources in the western region.

Roles and responsibilities

Timely Delivery and Program Implementation

Operational oversight of all work with VTIs, CSOs and Govt. bodies in the western region.

● Support in the development of operational plans to achieve high quality delivery against program objectives, quality standards, and targets.

● Build a CSOs network in the western region.

● Support the Sr. Program Manager to regularly review processes and materials.

● Lead on identifying and evaluate potential risks related to impact of the program and take necessary steps to include risk mitigation in program reviews and design

● Ensure MyCareer & Gender becomes integral part of the program

● Lead the data management of VTIs for your region

● Ensure all the relevant data is available on time

● Ensure the monitoring tools are understood by the team and is used for reporting

● Support the M&E focal point with baseline, end line and other relevant assessments

● Submit all the relevant monitoring reports on time

● Ensure the program process is documented and enough case studies are in place to show the impact or progress of the program.

● Ensure the data is analysed and feeds into the planning and review meeting

● Support all reporting requirements such as quarter reviews, annual reviews

Relationship Management - Stakeholders (Internal and External)

● Build and maintain strong relationships with VTIs and create a partner network across the western region

● Ensure all VTIs, CSOs and Govt. bodies receive the appropriate support and updates to implement the program effectively.

● Organise and lead the VTIs capacity building activities in coordination with the Training & Content Manager

● Ensure additional support needs of the VTIs, CSOs and Govt. bodies are identified, assessed and any reasonable adjustments are made to their journey.

● Support the development and implementation of innovative VTI engagement and retention processes

● Support with the donor visits

● Ensure each VTI is able to meet the data reporting standard by giving them the necessary inputs, support and having agreed timelines in place for reporting

● Support VTIs with placement days and other career connect activities

Team Management

● Ensure that all employees managed have clear performance objectives and development plans.

● Manage Program officers and associates, ensuring that they are clear on the change they are contributing to and on their roles and responsibilities.

● Support, mentor and coach the Program Officer/Associates/Facilitators/Fellows as part of their professional development and help them to be highly effective in their work.

● Ensure that program associate work together to share learning and to exchange skills

● Ensure the Program associates are able to manage their team effectively

● Serve as a role model at all times

● Coordinate training and other capacity-building initiatives for staff as required

● Provide guidance and expertise to the Coordination team as required

● Ensure human resource policy and procedure is adhered to by team

● Ensure staff welfare with support from the People team

● Ensure that all your team members have a clear job description. performance objectives, development plans they receive performance reviews

● Support, mentor and coach the team as part of their professional development and help them to be highly effective in their work.

● Lead the recruitment, induction and onboarding of new member for your team you manage

● Ensure that the team works together to share learning and to exchange skills

Reporting

● Ensure timely delivery of monitoring data to the M&E focal point for self & team

● Support the coordination of baseline, endline, and other assessments.

● Update student data in the center database.

● Inform trainers and principals about the program's progress through monthly reports.

● Provide regular written and verbal progress reports against work plans and implementation schedules.

● Use appropriate M&E tools for reporting.

● Ensure all program reports, including case studies and photographs, are submitted to the M&E focal point on time.

● Document success stories of centers, trainers, and students.

● Follow up with ITIs to share required student and institute data as per the M&E framework.

● Participate in and contribute to team meetings and reviews.

● Support all reporting requirements, including quarterly and annual reviews.

Requirements

Skills:

● Awareness of sensitivity and gender inclusion in education, skills, and the workplace.

● Proficiency in MS Office suite.

● Ability to work independently with minimal supervision.

● Passion for addressing the challenges of educating India's youth population.

● Ability to work in a dynamic and fast-paced environment with multicultural teams, government ministries, and diverse stakeholders.

● Capability to ensure quality deliverables and project timelines while maintaining high attention to detail.

● Strong judgment, excellent English communication, and interpersonal skills.

● Strong personal commitment to the values of Quest Alliance.

● Willingness to travel locally and across the country.

● Ability to deal with ambiguity and proactively explore solutions.

● Demonstrated understanding of research, monitoring, and evaluation.

● Strong planning and organizational skills.

● Highest levels of integrity, maturity, and professionalism.

Benefits

Salary: The pay band for the position starts at Rs. 58,000/- per month (cost to company) (The salary offered will be commensurate with the experience and expertise of the candidate)

At Quest Alliance, we pride ourselves on being an Equal Opportunities employer, embracing applications from all segments of the community. We are committed to ensuring that every applicant and employee is treated with fairness and respect, regardless of gender, sexual orientation, marital status, social status, caste, religious belief, age, or any other factor that is irrelevant to performance. Your individuality is valued and respected within our organization.

Know About Quest

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About the Team and Culture

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