Process Trainer 7 to 10 Years Kolkata

3 days ago

Kolkata West Bengal, India Capgemini Full time

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
- Support and guiding personnel under direct care Receive and resolve inquiries and requests related to billing, payment processes, password maintenance, shipping, accessory orders, permit related requests, questions and concerns, account maintenance and updates. Caring and resolving these call types as per end-user requests.
- To ensure all representatives receive adequate and timely assistance as required.
- To ensure compliance with performance guidelines, best practices and SOPs.
- Carrying out coaching, feedback, training/development sessions.
- To help personnel learn and understand best practices on how to handle their daily activities, refresh and reinforce expectations on process adherence and such.
- Caring and monitoring performance on a real-time basis.
- To ensure expectations are met with the engagements KPIs and SLAs.

**Primary Skill**:

- To ensure healthy, open and ongoing communication to support and pursue performance and delivery enhancements.
- To learn on a weekly basis and receive training and ongoing updates on business requirements, gain a better understanding of the current outlook for the expected outcomes.

**Secondary Skill**:

- To remain informed and calibrated on QA, ASAT and CX findings and results.
- To ensure adequate performance of day-to-day activities, and timely follow up of client requests.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

  • Process Trainer

    3 days ago

    Rajarhat, Kolkata, West Bengal, India CAREER POINT Full time

    We are hiring for Process Trainer for Flipkart process Company : Tech Mahindra Location : Rajarhat, Kolkata Minimum 1 year of process training experience is required Min Qualification : Graduate Shift : Day shift Salary upto 4.2 CTC Interview process is virtual / telephonic Need immediate joiners who can join within 15 days. **Salary**: ₹25,000.00...

  • Process Trainer

    1 week ago

    Kolkata, India First Voice Pvt. Ltd Full time

    **Hi,** **Job Seekers** **We have an opening for a Kolkata location for the "Process Trainer" position in a reputed MNC BPO company.** Qualification - Graduate(Any) Experience - 1+ years(in BPO only as a Process Trainer) Salary -- up to 5 LPA Job Location - Kolkata Shift - 24*7 (rotational) Week off - 1 day rotational Notice period - Immediate **Desired...

  • Hospitality Trainer

    6 days ago

    Kolkata, West Bengal, India Dsifd Full time

    Job Description: Hospitality Trainer Location: Kolkata Position: Hospitality Trainer Working Days: Monday to Saturday Hiring: Immediate Joiner Role and Responsibilities: ● Deliver comprehensive training sessions on hospitality skills tailored for the aviation industry. ● Guide students in customer service, grooming, etiquette, and communication...

  • Process Trainer

    2 weeks ago

    Kolkata, India First Voice Pvt. Ltd Full time

    **Hi,** **We have an opening for Kolkata & Ranchi both locations for the "Process Trainer" position in a reputed MNC company.** Qualification - Graduate Experience - 2+ years Salary -- up to 4.7 LPA Job location - Kolkata/Ranchi Shift - 24*7 (rotational) Week off - 1 day rotational Notice period - 15 to 30 days **Desired Skills**: -** Languages - English,...

  • Trainer

    23 hours ago

    Kolkata, West Bengal, India Wipro Limited Full time

    Kolkata, India - DOP - 3036710 **Job Description**: **Role Profile** **Trainer** **Role Definition** The role of a trainer is to develop a competency and skill sets in anindividual to perform his/her effectively and efficiently in the workplace. The trainer should communicate to the trainees about what isexpected out of training in a simple and...

  • Bpo Process Trainer

    6 days ago

    Salt Lake, Kolkata, West Bengal, India Mervice Infotech Private Limited Full time

    WE ARE HIRING FOR BPO PROCESS TRAINER WORK FROM OFFICE MUST HAVE BPO PROCESS TRAINER EXPERIENCE 1 YEAR ON PAPERS BPO TRAINER EXPERIENCE IS MANDATORY SALARY UPTO 40KCTC MUST HAVE EXCELLENT COMMUNICATION SKILLS PLEASE READ BEFORE APPLYING SHARE CV TO HR NAMITA 8249936838 KOLKATA CANDIDATES ARE ELIGIBLE /FACE TO FACE ROUND IN THE OFFICE NEED IMMEDIATE...

  • Process Trainer

    7 days ago

    Kolkata, West Bengal, India Hiresquad Full time ₹ 3,00,000 - ₹ 6,50,000 per year

    Job descriptionOnly For Kolkata | Process Trainer | International BPOProcess Trainer || International BPOExperience:Experience 1+ Yrs as a Process Trainer in to International Process (Mandate)1 Yr of Process Trainer With International BPO On Papers (Mandate)Well Versed with TNA TNI Training MetricsExcellent Comms requiredOnly International Process in Process...

  • Experienced Automobile Service Trainer for Kolkata

    3 days ago

    Kolkata, India The George Telegraph Training Institute Full time

    Experience : 10 years of industry experience. Experience as a trainer will be an added advantage. Academic Qualification : ITI/Diploma Schedule: - Day shift Ability to commute/relocate: - Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 10 years (preferred)

  • Opening for Hospitality Trainer.(Male)

    2 weeks ago

    Esplanade, Kolkata, West Bengal, India Placement point & management service Full time

    Hospitality trainers are responsible for creating training tools and operations manuals and delivering training programs on hospitality operations and customer service. They also conduct training classes demonstrating proper work techniques and practical skills in work settings. Eligibility : at least 6 years of experience in relevant positions. Skills...

  • Process Trainer

    3 days ago

    Kolkata, India nexus consulting solutions Full time

    We are looking for a Process Trainer to join our team and help our agents become proficient in the domestic process. The Process Trainer will be responsible for designing and delivering training programs to ensure that all agents are able to perform their jobs efficiently and effectively. **Responsibilities**: Design, develop, and deliver process training...