Receptionist Office Assistant

23 hours ago


Gurugram Haryana, India Diligen Professional Solutions Private Limited Full time

Job Summary:
We are looking for a motivated and enthusiastic Apprentice Receptionist cum

Office Assistant to join our team. This is an excellent opportunity for individuals

who are looking to gain hands-on experience in office administration, customer

service, and reception duties. The Apprentice will assist in managing the front

desk, greeting visitors, answering calls, and supporting various administrative

tasks throughout the office.

This apprenticeship provides an opportunity to develop key skills in office

management, communication, and customer service while working in a

professional and dynamic environment.

Key Responsibilities:
Reception Duties:

- Greet visitors and clients professionally and ensure they sign in

appropriately
- Answer, screen, and forward incoming calls, taking messages as

required
- Direct visitors to the appropriate staff or meeting rooms
- Handle inquiries and provide basic information about the company’s

services, products, or office procedures
- Maintain a welcoming and organized front desk area

Administrative Support:

- Assist with general administrative tasks such as filing, data entry, and

document preparation.
- Help in scheduling meetings, booking rooms, and managing calendars.
- Manage incoming and outgoing mail, deliveries, and packages.
- Assist with preparing meeting agendas, notes, and documents.
- Support in maintaining office supplies, ordering items, and keeping

track of inventory.
- Assist with travel arrangements for staff or visitors when necessary.

Office Organization:

- Help organize and maintain the office’s filing systems (both physical

and digital)
- Ensure all office equipment (printers, fax machines, etc.) is stocked

and in working condition
- Assist with the overall cleanliness and tidiness of the office

environment
- Support in the setup of conference rooms and meeting spaces for

events or client visits

Customer Service:

- Provide excellent customer service both in person and over the phone
- Respond to queries from staff, visitors, and customers in a polite and

professional manner
- Assist in resolving minor customer issues or escalate to appropriate

staff when necessary

Learning and Development:

- Participate in training and development activities to gain a deeper

understanding of office management
- Learn to use office software and communication tools (e.g., Microsoft

Office Outlook, MS Teams, phone systems, etc)

Qualifications:

- High school diploma or equivalent (required); further education in

business administration or a related field is a plus
- Strong interest in learning about office administration, customer

service, and receptionist duties
- Good communication skills, both verbal and written
- Basic computer skills, including familiarity with office software such as

Microsoft Outlook, MS Teams etc
- Ability to stay organized and manage time effectively in a fast-paced

environment
- Friendly and professional demeanour with the ability to interact with

clients and staff
- Willingness to learn new skills and take on increasing responsibility
- Prior experience in a customer service or administrative role is a plus,

but not required

Desirable Attributes:

- Strong attention to detail and ability to multitask
- Positive attitude and team-oriented approach
- Ability to adapt quickly to new tasks and changes in the workplace
- Professional phone etiquette and interpersonal skills
- Ability to maintain confidentiality when handling sensitive information

Learning & Development Opportunities:

- On-the-job training in office administration and receptionist tasks
- Opportunity to learn about business processes, office management,

and customer service

**Job Type**: Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Language**:

- English (preferred)

Work Location: In person


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