Office Receptionist

2 days ago

Gurugram Haryana, India Unikon.ai Full time

**Job Overview**

A **receptionist** is a professional who serves as the first point of contact for visitors, clients, or customers at a business or organization. They play a critical role in ensuring smooth communication and efficient operation of the workplace.

**Key Responsibilities**:

- **Greeting Visitors**:

- Welcome guests and provide them with a positive first impression of the organization.
- Direct visitors to the appropriate person or department.
- **Managing Phone Calls**:

- Answer, screen, and forward incoming phone calls.
- Handle inquiries and provide accurate information about the organization.
- **Administrative Support**:

- Schedule and manage appointments or meetings.
- Maintain records, files, and office databases.
- Handle mail, deliveries, and courier services.
- **Customer Service**:

- Handle complaints and provide solutions or escalate issues as needed.
- **Organization**:

- Ensure the reception area is clean, organized, and professional.
- Order office supplies and manage inventory.

**Skills Required**:

- **Communication Skills**:

- Excellent verbal and written communication.
- Ability to interact professionally with people at all levels.
- **Organizational Skills**:

- Efficient time management and multitasking.
- Attention to detail and ability to manage administrative tasks.
- **Technical Proficiency**:

- Familiarity with office software like Microsoft Office, scheduling tools, and telecommunication systems.
- **Problem-Solving**:

- Ability to think quickly and resolve unexpected issues calmly.
- **Interpersonal Skills**:

- Friendly, approachable demeanor.
- Empathy and patience to handle challenging interactions.

**Qualifications**:

- High school diploma or equivalent (some roles may require additional qualifications).
- Prior experience in a similar role can be beneficial.
- Proficiency in office tools and telephone systems.

Pay: ₹9,352.20 - ₹22,526.61 per month

Schedule:

- Day shift

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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